Energy Efficiency and Conservation Programs

Demand-Side Management Programs

Avista has more than 30 years of experience in offering energy programs for our customers. Our approach to energy efficiency is based on two key principles: to pursue all cost-effective electric and natural gas energy savings by offering financial incentives for most energy saving measures with a simple financial payback of over one year, and to use the most effective means to deliver energy efficiency services to customers. These mechanisms are varied and include

  • Prescriptive programs or “standard offers” such as high efficiency appliance rebates;
  • Site-specific or “customized” analyses at customer premises;
  • “Market transformational,” or regional, efforts with other utilities;
  • Low-income weatherization services through local Community Action Agencies;
  • Low-cost/no-cost advice through a multi-channel communication effort; and
  • Support for cost-effective appliance standards and building codes.

We are in partnership with our External Energy Efficiency (Triple-E) Board, which is comprised of a wide variety of industry and regulatory professionals, and the dedication of experienced, talented and professional staff.

Avista’s annual energy savings have increased by 53 percent since 2007.

Energy Efficiency Programs – Customer Savings
2009 2008 2007
Electric (kWh saved)
Residential 35M 33M 16.5M
Non-residential 46.2M 41.9M 37.2M
Natural Gas (therms saved)
Residential 1.1M 851,637 421,000
Non-residential 890,150 1.036M 1.1M

Residential energy efficiency

Programs offered in 2009 included Energy Star® products, home weatherization, water heater efficiency, JACO refrigerator/freezer recycling, specialty CFL buy-down, heating and cooling efficiency, and site-specific multifamily programs. Please click here to find out more on current rebates offered.

In 2009, Avista completed a multi-year, multi-family direct installation program of energy efficiency measures such as compact fluorescent bulbs, low-flow showerheads, high-efficiency heating and shell measures. This program was adopted as a means to increase limited income participation in energy efficiency offerings as well as a way to reach renters who are traditionally a difficult audience to engage in energy efficiency.

The shade tree program is relatively new to Avista and was designed to offset existing or potential air conditioning load and be replicable throughout our electric service territory. Currently, we are partnered with the Spokane County Conservation District which delivers this program to our customers through an $18 incentive per tree for planting qualifying shade trees that are the right tree in the right location for energy savings.

Non-residential energy efficiency

Financial incentives are available for non-residential projects with demonstrable electric or natural gas savings and a simple payback of over a year. Non-residential programs are delivered on a custom (or “site-specific”) basis.

Getting the efficiency word out

In the past three years, Avista has increased its promotion of energy efficiency through the “Every Little Bit” campaign. This multi-media effort came out of market research which indicated that customers had three concerns about increasing their energy efficiency: “it costs too much,” “I’ve done all I can,” and “it doesn’t make that much difference.” The award-winning Every Little Bit theme was chosen as a vehicle to address these concerns and assist in removing these perceptual barriers.

Teaching kids the energy efficiency habit

Wattson, Avista’s energy watch dog, leads a comprehensive community education and awareness program targeted to help children learn energy conservation and safety habits that will become a way of life for them and their families. In 2009, Wattson met tens of thousands of children and their families through 44 major community events throughout our service territory. For more information, please visit Avista Kids.