Organizational Profile

Avista generates and transmits electricity and distributes natural gas, while providing innovative energy solutions for our residential, commercial and industrial customers. We are a regulated business unit of Avista Corp., an investor-owned corporation headquartered in Spokane, Washington. We constantly strive to build value for our customers, employees, investors and the communities we serve in eastern Washington, northern Idaho and southern and eastern Oregon.

For the year ended Dec. 31, 2010
Avista Corp. total annual revenue $1,558,740,000
Avista Corp. net income $92,425,000
Number of employees 1,554
Number of customer accounts  
Retail—electric 315,283
Retail—natural gas 282,721
Commercial/industrial—electric 40,865
Commercial/industrial—natural gas 33,723
Population of service area 1,574,766

Awards received in 2010

  • “Way to Go Pinnacle Award” for excellence and commitment to Commute Trip Reduction from Spokane County Commute Trip Reduction Office
  • Gold LEED Certification, Avista HVAC Renovation Project, Fifth Floor Commercial Interior, from the U.S. Green Building Council
  • “Highest in Customer Satisfaction with Residential Natural Gas Service in the Western U.S. among Mid-size Utilities in a Tie.” J.D. Power and Associates Read the news release
  • Utility Company of the Year by Unified Foodservice Purchasing Co-Op Read the news release
  • Miner’s Lamp Award from the Cabinet Resource Group for extraordinary contribution, either through action or efforts, to educate the public about our natural resources
  • Evergreen Fleet Certification from the Puget Sound Clean Cities Coalition