May 30 , 2012
Over the past few years, we’ve heard from our customers and employees that they want more information on how we do business in areas like utility operations, environmental stewardship and our community impact. We’re glad you asked!
That information and more is available in our fourth annual report on our performance, “Together We Will Build Shared Value,”
now online at avistautilities.com.
Our primary mission is to provide the energy you need for your life. The back story is all about what goes into providing that energy and how often this has additional benefits to the customers and communities we serve. That’s shared value.
In this year’s report, we tell many stories of how shared value is created throughout our business. For example, in the Utility Operations section we talk about how Avista must meet state-mandated energy savings targets. As part of our sustainable business practices, the report is published online
We’ve made PDF files available of the entire report and four of its sections for your convenience in sharing the report with others.
Shared value is at the heart of what Avista does every day. We hope you’ll take the time to read this year’s report and give us your feedback
. We want to hear from you about how – together – we can continue to build shared value.
Apr 02 , 2012
We need to invest about $250 million each year over the next five years to continue updating and maintaining our system to serve our customers’ energy needs
The new Noxon Rapids Dam Unit 4 turbine is
lowered into place earlier this year. This 4-year,
$45-million project is coming to a close in 2012.
An employee works to replace old wooden poles
(left) with a new steel structure (right). Steel
structures are more expensive, but typically last
longer than wooden ones.
A line crew runs a new, higher-gauge power lines
over a two block distance in downtown Spokane.
Work like this ensures a more reliable system
that’s ready when you need it.
An employee wears protective gear while using a
grinder at a natural gas job site in Spokane
Valley. We do our best to work safely on the
system that delivers you energy.
Today Avista filed requests with the Washington Utilities and Transportation Commission
to increase overall net electric rates by 5.9 percent, and natural gas rates by 6.8 percent in Washington only. The UTC has up to 11 months to review the filings and issue a decision.
What does this mean to you? If you’re an Avista electric customer in Washington with average use and the Commission approves the requests, you would see an increase of $4.94 per month or about 16 cents a day, for a revised bill of $83.91. If you’re a natural gas customer in Washington with average use, you would see an increase of $4.23, or about 14 cents a day, for a revised monthly bill of $65.78.
So why is Avista asking for more rate increases? The simple answer is that it costs more each year to provide safe, reliable energy to you. Meeting our customers’ energy needs reliably and responsibly, while still complying with state and federal requirements, is our first obligation, even when it costs more.
About 40 percent of your electric bill and 35 percent of your natural gas bill covers the cost of delivery – the equipment and people needed to provide safe, reliable energy service to you. Maintaining and updating our generation plants (some that are more than 100 years old) and substations, along with more than 18,000 miles of power lines, a quarter of a million poles, and nearly 8,000 miles of gas pipeline, is a big job that doesn’t stop, and one that costs more each year. When we replace or update old equipment with new equipment and technology, it costs many times more than when it was installed. It’s much like when you update your older home or vehicle. Imagine replacing flooring, cabinets and appliances in a kitchen built 40 years ago, and how much more those items cost today than they did in the 1970s.
This was the primary reason for the proposed increase in our last request and we expect it to continue to cause a need for increased rates in the future. We’ll need to invest about $250 million each year over the next five years to continue updating and maintaining our system to serve our customers’ energy needs. And, while our customers still pay some of the lowest prices in the northwest, we’re not the only utility facing rising costs and an aging system.
Keeping rates increases as low as possible
Even so, we work hard to manage our own costs and keep rate increases as low as possible. In the filings, Avista proposed a proposed one-year Energy Recovery Mechanism bill decrease, which is a rebate to customers based on power supply costs, to help offset the increase. About 60 percent of a customer’s electric bill and 65 percent of a natural gas bill is the cost of generating or purchasing electricity and purchasing natural gas to meet customer needs. Power supply costs were lower in 2011, due to factors such as declining natural gas prices and favorable hydroelectric conditions.
We also proposed through this request to help ease the burden of the increase on low-income customers with increased funding for Avista’s energy assistance programs.
Don’t forget, Avista offers services for customers such as comfort level billing, payment arrangements and Customer Assistance Referral and Evaluation Services (CARES), which provides assistance to special-needs customers through referrals to area agencies and churches for help with housing, utilities, medical assistance and other needs. To learn more, visit www.avistautilities.com
Executive salaries in Wash. rates aren’t going up
So what about executive salaries, and how much do the salaries and incentives of our executive officers affect your rates? Not as much as you might think. Avista has proposed that the amount of executive officer salaries and incentives included in rates remain at their 2011 levels.
Approximately 25% of total officer salary and incentives is included in Washington retail rates, which makes up less than ½ a penny of every dollar you pay in rates. This adds up to about 40 cents of your monthly bill if you’re an electric customer with average use, and less than 75 cents if you get both electric and natural gas service. The bottom line is executive salaries aren’t driving energy costs up, rather it’s the rising costs of doing business and taking care of our system.
We realize in these difficult economic times it can be a struggle for people to pay their energy bills. We’ll keep working to reduce costs and improve efficiency while continuing to provide reliable, responsible energy at some of the lowest prices in the Northwest.
Mar 01 , 2012
If you are an Avista customer in Washington or Idaho, you will see a decrease in your natural gas rates starting today, March 1. The wholesale cost of natural gas is a major driver in the price you pay per month for gas. The cost of natural gas makes up about 65 percent of your bill. This cost is passed through directly to you without mark up.
With the new lower rates now in effect, a residential customer in Washington using an average of 67 therms per month will see a decrease of $3.90, or 6.0 percent, for a revised monthly bill of $60.73. An Idaho residential customer using an average of 62 therms per month will see a $3.46, or 5.7 percent, decrease for a revised monthly bill of $57.50. Avista has approximately 149,000 natural gas customers in Washington and 76,000 in Idaho.
The utility commissions in both states quickly approved Avista’s Feb. 13 requests to lower natural gas rates because of declining wholesale prices. This request is called a Purchased Gas Cost Adjustment (PGA). The PGA approval is good news for you, so we wanted to pass these price decreases on to you as quickly as we could.
PGA filings are typically made once a year in the fall to balance the cost of wholesale natural gas purchased by Avista to serve you. Given the decline in wholesale natural gas prices, Avista proposed to decrease the natural gas rates our customers pay to better reflect current market prices for natural gas.
Feb 13 , 2012
An Avista natural gas crew installs a new length of
pipeline in January 2012.
Avista announced today that it has filed a request to lower overall natural gas prices for customers in Washington (6.4%) and Idaho (6%). Just like at your local gas station, the price for natural gas ebbs and flows. Unlike your local gas station, Avista only changes its prices once or twice a year with the approval of the state utility commission. If approved by the commission, the lower rate would be effective March 1.
Below is our news release that details the filing. We’re talking about this filing on our Facebook page, www.facebook.com/avistautilities
. We welcome your comments.
Avista requests lower natural gas prices for Washington and Idaho customers
Avista today filed Purchased Gas Cost Adjustment (PGA) requests with the utility commissions in Washington and Idaho to reduce overall natural gas prices by 6.4 percent and 6.0 percent respectively, to be effective March 1.
If the request is approved by the Washington Utilities and Transportation Commission (WUTC), a residential customer in Washington using an average of 67 therms per month would see a decrease of $3.90, or 6.0 percent, for a revised monthly bill of $60.73. Washington commercial customers could expect decreases of 7.6 percent for large general service schedule 111, 8.2 percent for extra large general service schedule 121 and 9.5 percent for interruptible sales service schedule 131.
If the request is approved by the Idaho Public Utilities Commission (IPUC), an Idaho customer using an average of 62 therms per month would see a $3.46, or 5.7 percent, decrease for a revised monthly bill of $57.50. Idaho commercial customers could expect decreases of 7.3 percent for large general service schedule 111 and 9.7 percent for interruptible sales service schedule 131. Avista has approximately 149,000 natural gas customers in Washington and 76,000 in Idaho.
“We know many of our customers are concerned about expenses in this economy, and we want to pass these price decreases on to them as quickly as we can,” said Dennis Vermillion, president of Avista Utilities. “The increase in natural gas supply, along with continuing soft demand, is creating the current environment of falling natural gas prices.”
PGA filings are usually made annually in the fall to pass through changes in the cost of natural gas Avista acquires to serve customers. The direct cost of natural gas makes up about 65 percent of an Avista customer’s bill, and this cost can fluctuate up and down based on market prices. Given the decline in wholesale natural gas prices, Avista is proposing to decrease the natural gas rates our customers pay to better reflect current market prices for natural gas. The remaining 35 percent of a customer’s bill covers the cost of delivering the natural gas to customers – the equipment and people needed to provide safe and reliable delivery of service. These costs are changed with state approval of a general rate case request.
Avista does not mark up the cost of natural gas that is purchased to meet customer needs. These changes in natural gas costs and the PGA rate adjustments do not increase or decrease Avista’s earnings.
If approved by the WUTC, overall revenues from Washington customers would decrease by $9.9 million, and if approved by the IPUC, overall revenues from Idaho customers would decrease by $4.1 million.
Avista’s rate applications are proposals, subject to public review and a decision by the WUTC and the IPUC. Copies of the applications are available for public review at the offices of the WUTC and the IPUC, as well as at Avista, and they are available on the WUTC’s website at utc.wa.gov
and the IPUC's website at puc.idaho.gov
. The commissions will begin a review of Avista's applications and will seek public input on the company's request.
Jan 18 , 2012
If you’ve traveled along Highway 95 in North Idaho by Silverwood recently, you may have seen Avista natural gas crews working alongside 6 miles of the busy highway. The Idaho Department of Transportation is reconstructing a portion of Highway 95 from approximately Chilco to Athol.
Avista has to move its existing pipeline and is expanding the capacity of the pipeline from 3 to 6 inches. Expanded capacity helps serve existing customer needs and helps prepare infrastructure for the future. The estimated cost for this project is around $1.4 million. Part of Avista's requests for customer rate adjustments typically includes infrastructure work like this project.
Jan 06 , 2012
Crews brave the cold to bring reliable service to you in $1.4 million project
If you’ve traveled along Highway 95 in North Idaho by Silverwood recently, you may have seen Avista natural gas crews working alongside the busy highway. We wanted to let you know what they are up to. Our crews are relocating and increasing capacity for six miles of natural gas pipeline to accommodate a newly constructed highway.
The Idaho Department of Transportation is reconstructing a portion of Highway 95 from approximately Chilco to Athol. The highway will expand from two to four lanes, which is great for safety and traffic, but means Avista’s existing 3-inch natural gas pipeline needs to move to a new right-of-way on the east side of the road.
Avista is expanding the capacity of the pipeline from 3 to 6 inches too. Expanded capacity helps serve existing customer needs and helps prepare our infrastructure for the future. The estimated cost for this project is around $1.4 million. Part of our requests for customer rate adjustments typically includes infrastructure work like this project.
You can see from the slideshow of pictures that the crews are clearing a pathway, laying down 40-foot lengths of yellow plastic pipe, fusing them together and then burying the pipeline with sandy soil. The sandy soil protects the pipeline from being touched rocks or hard objects that could put pressure on the new pipeline. After the line is in place it will be pressure tested before being brought into service.
The project started in mid-December and should be completed by mid-March. One of the biggest hurdles the crews had to overcome recently was frost. At times crews had to dig through 12 to 24 inches of frozen ground to make a trench that goes much deeper. Typically large projects like this aren’t completed during winter months, but Avista and other utilities agreed to do the work now to accommodate the Idaho Department of Transportation’s aggressive schedule. Luckily snow hasn’t been an issue yet, but if it does, our crews will work through that too.
Dec 16 , 2011
Washington Utilities and Transportation Commission approves multi-party settlement agreement, including increase in energy assistance funding for customers
Avista received approval today from the Washington Utilities and Transportation Commission (UTC) on the multi-party settlement agreement, concluding the company’s electric and natural gas rate requests in Washington. New customer rates will be effective Jan. 1, 2012. Avista made the requests to the UTC on May 16, 2011, followed by a multi--party settlement agreement on Sept. 30, 2011.
“Energy impacts every aspect of our lives. It’s our job to make sure customers can depend on having energy when they need it and that requires a reliable energy delivery system,” said Dennis Vermillion, Avista Corp. senior vice president and president of Avista Utilities. “We are pleased the Commission recognized the need for retail rates to reflect the increased costs necessary to operate our system.”
The approved rates are designed to provide an additional $20.0 million in annual electric revenue and $3.75 million in natural gas annual revenues to recover, among other things, increased investment in Avista’s energy system. The new prices reflect an overall electric increase of 4.5 percent in billed rates and a natural gas increase of 2.5 percent in billed rates.
Effective Jan. 1, 2012, a residential customer using an average of 977 kilowatt-hours of electricity a month would see an increase of $3.02, or 4.0 percent, for a revised monthly bill of $78.00. A residential natural gas customer using an average of 67 therms a month would see a $1.76, or 2.8 percent, increase a month for a revised monthly bill of $64.63. Avista serves more than 234,000 electric and nearly 147,000 natural gas customers in Washington.
Additional annual funding of $550,000 in direct energy bill payment assistance for limited income and senior customers will be available as a result of the UTC approval. The increase includes $370,000 in new funding for Avista’s Low Income Rate Assistance Program (LIRAP), plus $180,000 in reallocated funds from the utility’s conservation education program. In total, annual funding available for the LIRAP program to assist qualifying customers would be approximately $3.6 million for electric customers and approximately $1.8 million for natural gas customers. The LIRAP program is funded through a separate tariff.
Information on energy assistance programs and energy efficiency rebates and incentives for customers is available at www.avistautilities.com
The UTC has requested a more detailed breakdown of executive compensation for informational purposes. Avista will provide the requested information by the February 29, 2012, deadline.
Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is our operating division that provides electric service to 357,000 customers and natural gas to 317,000 customers. Our service territory covers 30,000 square miles in eastern Washington, northern Idaho and parts of southern and eastern Oregon, with a population of 1.5 million. Avista’s primary, non-regulated subsidiary is Ecova, an energy and sustainability management company with more than 500 multi-site commercial and utility customers, representing more than 450,000 sites. Our stock is traded under the ticker symbol “AVA.” For more information about Avista, please visit www.avistacorp.com.
This news release contains forward-looking statements regarding the company’s current expectations. Forward-looking statements are all statements other than historical facts. Such statements speak only as of the date of the news release and are subject to a variety of risks and uncertainties, many of which are beyond the company’s control, which could cause actual results to differ materially from the expectations. These risks and uncertainties include, in addition to those discussed herein, all of the factors discussed in the company’s Annual Report on Form 10-K for the year ended Dec. 31, 2010 and the Quarterly Report on Form 10-Q for the quarter ended Sept. 30, 2011.
Nov 29 , 2011
The Powering Our Future event featured an interactive
game in resource planning. Participants worked in
small groups to build upon an existing resource mix
portfolio in order to meet the energy needs of their
customers over the next 20 years.
The purpose of the game was to educate our
customers about the complexities of the power
planning process and to help them understand how
Avista plans for our energy future while meeting
renewable portfolio standards in a cost-effective
Avista hosted another successful Powering Our Future event, the third in a series, on Thursday, Nov. 17 at CenterPlace in Spokane Valley. The evening was filled with thoughtful insight, conversation and even a game that put guests in the shoes of a power supply planner for a northwest utility company. The event required reservations, but was open to the public and free to attend.
Dick Storro, Avista’s Vice-President of energy resources, kicked off the event before keynote speaker, Jim Yost, from the Northwest Power and Conservation Council spoke about the importance of balancing the environmental and energy needs of the Northwest. Bob Lafferty, Avista’s Director of Power Supply, teed up the rest of the evening with an engaging discussion about how Avista plans to meet customers’ needs reliably and responsibly while integrating renewable resources.
The evening then shifted gears with an interactive game in power planning. Participants worked in small groups to build upon an existing portfolio of resources in order to meet energy needs of customers over the next 20 years. They were able to choose from a mix of resources such as solar, wind, coal, nuclear power, natural gas, conservation, biomass and hydroelectric power.
Once the groups decided on their preferred resource strategy, they were able to see the impact of their decisions on a computer module. The module displayed how their choices impacted carbon emissions, energy costs, the ability to meet peak demand and whether or not their preferred mix satisfied Washington State renewable energy credits.
“The interactive element of the program helped our guests understand the complexities of the power planning process,” Lafferty said. “By giving them a game to play, they were able to see the cost and environmental tradeoffs of their decisions as well as whether their choices met peak demand.”
The event was capped off with a lively question and answer session followed by a social hour where attendees were given the opportunity to mingle with speakers and Avista employees. The purpose of the event was to educate customers about how Avista plans for the future of energy while also meeting renewable portfolio standards in a cost-effective way.
Oct 13 , 2011
Today, our Idaho customers will recieve an email from us, detailing why rates changed slightly on Oct. 1. Pasted below is the message from Avista Utilities President Dennis Vermillion.
Dear Avista Customer,
Electric and natural gas rates changed October 1. Here's why.
On the first of this month the Idaho Public Utilities Commission (IPUC) announced changes to Avista’s electric and natural gas rates in Idaho. Your electric rates will decrease 2.1 percent, while natural gas rates will increase 0.3 percent. Avista doesn’t change rates on its own. The IPUC sets the rates you pay after Avista requests a change and provides the reasons for it.
As you might expect, a few increases and decreases combined to make up the final rate changes. Avista is continuing to invest in and maintain the electric and natural gas systems that serve you and because of that, some portions of your bill are increasing, but those are largely off-set by other rate components that have decreased. Learn more about the components.
Avista has agreed to keep base rates at this new level until at least April 1, 2013, although we may file for changes prior to that date. The IPUC has seven months to approve a general rate case. This doesn’t mean rates won’t change at all in 2012, as we will also continue to file annual requests to true-up the actual cost of natural gas and electricity.
We know how much any rate change impacts you and your monthly budget, that’s why we’re working hard to manage our costs while providing the safe, reliable service you expect from us.
President, Avista Utilities
Sep 30 , 2011
Avista and other parties in the company's electric and natural gas rate case filings have reached a settlement agreement that, if approved by the Washington Utilities and Transportation Commission (UTC), is designed to provide an additional $20.0 million, or a 4.5 percent, increase in annual electric billed revenue, and $3.75 million, or a 2.6 percent increase, in annual natural gas billed revenue. Approval of the settlement agreement would conclude the general rate requests filed on May 16, 2011, with new rates becoming effective January 1, 2012.
If the settlement is approved by the UTC, a residential customer in Washington using an average of 977 kilowatt-hours of electricity per month would see a $3.02, or 3.9 percent, per month increase for a revised monthly bill of $80.03. A residential customer using an average of 67 therms of natural gas a month would see a $1.76, or 2.8 percent, increase per month for a revised monthly bill of $64.09.
“We believe the settlement agreement is a fair and reasonable outcome for our customers and for our shareholders," said Dennis Vermillion, Avista Corp. senior vice president and president of Avista Utilities. "The agreement is the result of concessions and compromises on a number of issues to arrive at an outcome that is supported by the settling parties. It also represents continuing progress in our efforts to timely recover the costs of serving our customers.”
Avista's original request filed with the UTC in May 2011 included an electric rate increase of 8.7 percent, or $38.3 million, in increased annual electric revenues. The difference between the original request and the amount in the settlement agreement is due to several factors including a decrease in natural gas costs to run the company’s thermal plants, removal of the Electric Energy Efficiency Load adjustment, a reduction in certain operating expenses and adjustments for administrative and general expenses. The original request also included an increase in the common equity ratio and the return on equity. The specific capital structure ratios and the cost of capital components were not specified in the settlement agreement.
The settlement agreement includes deferred accounting treatment related to maintenance costs for Avista’s Coyote Springs 2 project and its share of the Colstrip 3 & 4 coal-fired projects that will address the year-to-year variability in these costs. Each year the difference between actual maintenance costs and the amount built into base retail rates would be deferred and amortized over the next four-year period. The amortization amounts would be recovered through future rate cases, as they occur.
Also included in the settlement agreement is a provision that Avista will not file a general rate case in Washington before April 1, 2012. The UTC has up to 11 months to review and issue a decision in a general rate case request.
Recognizing the impact of rising prices on customers, especially limited income and senior customers, funding available under this settlement agreement for Avista’s Low Income Rate Assistance Program (LIRAP) would increase by $370,000. The increase in funding plus a reallocation of funds from the conservation education program would result in an additional $550,000 in direct energy bill-payment assistance for limited income and senior customers. In total, annual funding available for the LIRAP program would be approximately $3.6 million for electric customers and approximately $1.8 million for natural gas customers. The LIRAP program is funded through a separate tariff.
In addition to Avista, the parties to the settlement are the staff of the UTC, the Public Counsel Section of the Washington Office of the Attorney General, Northwest Industrial Gas Users, Industrial Customers of Northwest Utilities and The Energy Project. The parties’ recommendation to approve the settlement is not binding on the commission.
The Northwest Energy Coalition (NWEC), the only party to not sign the settlement agreement, has indicated that they plan to pursue approval of an electric decoupling mechanism in this case. NWEC has also indicated, however, that they do not oppose other terms of the settlement, including implementation of new retail rates effective January 1, 2012.
Avista offers a variety of energy efficiency programs for residential, limited income, commercial and industrial customers. In addition to helping customers manage their energy use, the programs also help reduce the amount of future, more costly energy resources needed to meet customer demand.
In addition to support for energy assistance programs, Avista also offers services for customers such as comfort level billing, payment arrangements and Customer Assistance Referral and Evaluation Services (CARES), which provide assistance to special-needs customers through referrals to area agencies and churches for help with housing, utilities, medical assistance and other needs.
Avista Corp. is an energy company involved in the production, transmission and distribution of energy as well as other energy-related businesses. Avista Utilities is our operating division that provides electric service to 357,000 customers and natural gas to 317,000 customers. Our service territory covers 30,000 square miles in eastern Washington, northern Idaho and parts of southern and eastern Oregon, with a population of 1.5 million. Avista's primary, non-regulated subsidiary is Advantage IQ. Our stock is traded under the ticker symbol "AVA." For more information about Avista, please visit www.avistacorp.com.
Avista Corp. and the Avista Corp. logo are trademarks of Avista Corporation.
This news release contains forward-looking statements regarding the company's current expectations. Forward-looking statements are all statements other than historical facts. Such statements speak only as of the date of the news release and are subject to a variety of risks and uncertainties, many of which are beyond the company's control, which could cause actual results to differ materially from the expectations. These risks and uncertainties include, in addition to those discussed herein, all of the factors discussed in the company's Annual Report on Form 10-K for the year ended Dec. 31, 2010 and the Quarterly Report on Form 10-Q for the quarter ended June 30, 2011.
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