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Avista Employee in the Right Place to Help Elderly Woman in Need   

Tags: Avista Utilities, Community Service

A week-long search finally uncovers who the Good Samaritan employee actually was
Post by Dan Kolbet

Trevor Butler
Journeyman Gas Serviceman Trevor Butler made a
big impact on a family after helping an elderly
woman who had fallen near her home in North
With hundreds of employees working every hour of every day throughout our 3-state service territory, our employees see a lot in the field. They see car accidents and help injured motorists. They see lost children and help return them home. They administer first aid. It’s just the right thing to do.

When an Avista employee sees someone who needs help, they offer it without question. Sometimes they go about their good deeds so quickly that the recipient doesn’t get a chance to learn the employee’s name, which is exactly what happened last week in Spokane. 

Andie Davis of Deer Park sent us a message on Facebook about an Avista employee who helped her mom Connie Davis. The trouble was, we couldn’t immediately figure out who the employee was. Here’s what she wrote:

“I'd like to take this opportunity to tell you a little story about a gentleman who works for Avista in the Spokane area, but I first need to give you a little background.

My mom is a cancer patient, with stage 4 cancer. It's a very aggressive variety of cancer; she will be on chemo the rest of her life. With that she has had complications with the chemo, and it has affected her ability to do just about anything. Her balance, dexterity, energy, mobility, breathing and memory have all been affected. The purpose for me sharing this is this, because many of these issues came into play yesterday.

My mom was watering her flowers, while using her walker on her front porch. One of your Avista trucks happened to be parked nearby, while the driver was tending to his paperwork. My mom fell, (her walker rolled down the ramp and got away from her) and couldn't get back up. After a couple attempts trying to get up, your driver had made it to her house and helped her recover her walker and back into her house. LUCKILY her worst injury was a scuff to her knee and bruised pride. She maintained good humor as they both joked about "I've fallen and can't get up" BUT if your employee hadn't helped her, who knows how long she would've been stuck outside in the 90+ degree weather before anyone would've noticed her. She didn't get his name or I'd try to thank him personally. It's nice to know that there are still kind people out there who will help those who cannot help themselves. I wish I could tell this man thank you myself, though I know it's not very likely we will ever find out who he was. . . . This guy deserves an extra day off, a hug and some ice cream! Not only did he help someone in need, he made your company look good, and those are the guys your company needs in the age of distrust for large corporations. THANK YOU for hiring this man, so he could be where someone really needed his help.”

I immediately forwarded Andie’s message to several Avista managers to try and figure out who this terrific employee was. No luck after days. Although I did hear additional stories about helping out young kids and even helping another woman in a similar situation get to her feet. It showed me, more than anything, that these types of good deeds happen all the time and we simply don’t talk about them. I know a lot of my co-workers shy away from the spotlight and aren’t looking for a pat on the back, but in this case, it was deserved and everyone who read Andie’s note really wanted to find this guy.

After about a week of searching I got a call from a manager in our natural gas area who said he found our hero. It was Journeyman Gas Serviceman Trevor Butler. A couple of his co-workers came forward to say who did the good deed. He didn’t even want to come forward himself.

When told of the thank you he received, ever-so-humble Trevor just said it was the right thing to do. No less. No more.

There’s a lot more to being an employee of Avista than just punching the clock, we have a responsibility for our neighbors too. I’m certainly proud to work here with people like Trevor, who make the communities we serve better by just doing the right thing. 

To Trevor, I think Andie said it best, but once again, thank you for what you did to help Connie. You’ve made your co-workers very proud. 
Posted by  System Account  on  9/4/2012
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