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Avista Utilities website reaches 1 million visitors   

Tags: Avista Utilities

Post by Scott Steele
www.avistautilities.com
 
In 2011 more customers came to Avista’s website than any other time in history. From Jan. 1 to Dec. 31, 2011 there were 1,042,123 visitors to www.Avistautilities.com.

The addition of the mobile website in March may have played a part in this milestone as nearly 80,000 of these visitors arrived via their smart phone.

Hitting this mark shouldn’t come as a surprise as Avista Utilities’ website has been ranked the best (2009) and the second best (2011) utility website in North America by E Source in recent studies. Customers can easily view and pay their bill on the site as well as get account information, sign up for services such as eBill, have a discussion on the blog and view information on rebates and energy efficiency.

Customer awareness of www.Avistautilities.com comes from many places. The website address is on Avista line trucks and is included in nearly all customer communication such as advertising, press releases, and customer service conversations.

Thanks for stopping by.
 
Posted by  System Account  on  1/13/2012
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