Beware the Grinch – he’s not from Avista   

Tags: Avista Utilities, Rebates/Incentives, Safety

 
Avista field employees always wear an Avista photo identification badge and often wear Avista apparel and drive clearly marked Avista vehicles.
Avista field employees always wear an Avista photo
identification badge and often wear Avista apparel
and drive clearly marked Avista vehicles.
‘Tis the season for holiday cheer, and we want to help make sure it stays that way for you by sharing information on Avista’s standard business practices that can keep you safe from scams and misrepresentations.

Avista does not partner with any business that goes door-to-door through neighborhoods selling attic insulation or other services, except for our Home Energy Audit contractors in Spokane County who wear Avista identification badges. We also do not recommend any business to our customers. We do offer a number of energy efficiency rebates and incentives, but we work directly with you, our customer, on those programs.

Our field employees always wear an Avista photo ID badge and often will be wearing Avista apparel and driving a clearly marked Avista vehicle. Employees typically do not need access to a home or business unless the customer has contacted us about a specific problem or program.  Also, employees do not phone or email customers asking for confidential information.

If you are contacted by someone representing themselves as Avista, you can call us at any time at (800) 227-9187 to verify the identification of an employee and the purpose of the contact with you.

It pays to be cautious, regardless of the season.
 
Posted by  System Account  on  12/10/2010
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