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The answers are rolling in for Energy on the Street   

Tags: Avista Utilities

Energy efficiency expert and Avista employee Tom, answers a question for Energy on the Street.
Energy efficiency expert and Avista employee Tom, answers a question for Energy on the Street.
 
Post by Dan Kolbet

Just a quick update on where we’re at for Energy on the Street. Today we recorded four Avista employees answering your questions about energy. The topics spanned from dam safety to energy efficiency and rates. We’ve got a full day of answer-filming next week, and then likely another day the following week.

Bridget works in customer service for Avista and discusses the many tools available to customers on our website.
Bridget works in customer service for Avista and discusses
the many tools available to customers on our website.
There is still time to submit a question to us to get answered by an Avista expert on camera. Just send me an e-mail here at the Blog and I’ll find you an expert and an answer, easy as that.

Yesterday I was asked a good question online about how this project is working. The question came from a discussion forum post on the Spokesman-Review’s website. The writer implied that we might only post questions and answers that are favorable to Avista. Essentially, that we’d edit out anything that wasn’t to our liking. Nothing could be further from the truth.

Some of the discussions we had with customers on camera didn’t result in an actual question for us to answer. We aren’t using those because there’s nothing to answer. We also aren’t running questions that are duplicates. Other than that, it’s exactly what our customers said. I am very pleased with the questions we received and the specific things our customers wanted to know about.

I’m excited to share the videos on the Conversation section of our website by the end of the month.
 
Posted by  System Account  on  8/6/2010
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