E-mail: Bill assistance from Avista   

Tags: Avista Utilities, Energy Assistance

Post by Dan Kolbet

Over the past few days, customers have been receiving an e-mail from Avista President Dennis Vermillion titled: Bill Assistance from Avista. Not everyone has provided us their e-mail address, so I thought I’d provide the text again here.

Dear Avista customer,

Click to watch video

Click above to watch video.
The weather is warming and generally, energy bills are lower than they were last year, but for some of our customers these challenging economic times still make it difficult to pay for many basic needs.  Energy assistance funds are still available and Avista has several bill assistance options that could help with paying energy bills.

If someone you know is having difficulty paying their energy bill, please have them call 1-800-227-9187 to reach our customer service center, or visit us online at
www.avistautilities.com for more information. We’ll do our best to work out special payment arrangements or help find other forms of assistance. It is our goal to do everything we can to help our customers who may be experiencing difficult times. 

In an effort to keep you informed about these bill assistance options we have created a video message. Please take a moment to learn about the various billing and assistance options and energy assistance grants such as Project Share, a program supported by our customers, community and Avista that provides one-time emergency energy assistance grants to those in need.

Thank you,
Dennis Vermillion
President, Avista Utilities
Posted by  System Account  on  6/11/2010
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