Avista social media efforts recognized in S-R   


In Sunday’s Spokesman-Review, Avista was recognized for its efforts to converse with customers on twitter in reporter Tom Sowa’s article, “Businesses dip toes into online networking pools.”

I’m very pleased that our social media practices were included in the article. It’s been great to talk to customers over the last few months on twitter (despite of the brevity required of the medium). I hope you all will continue to check out our posts.

Here’s a note I wrote on the blog on July 17.

“Twitter is a free service that has taken the Internet and mobile phones by storm over the last year or so. It allows users to follow selected “tweeters” or users and post 140-character messages about just about anything. If you’re not using twitter, you’re not alone and I bet you think it’s weird. Fair enough and I’m not here to convert you.

But if you are using the service, please sign up to follow @Dan_at_Avista. I tweet about our blog posts, interesting happenings at the company and the energy industry. And you might find a little personal info too. I might be a company spokesperson, but the weekends are mine! (Most of the time).”

I’ll continue to talk with customers on twitter, so feel free to send me a message, just make sure to include “@Dan_at_Avista” or “Avista” to make sure I see it.

You may also be interested to follow @AvistaCares, a twitter account focused on concerns of Avista’s low-income and senior customers along with their care givers.

See you in the twitosphere.
Posted by  System Account  on  10/12/2009
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