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Upgrade My Existing Service

Making changes around the house? If you’re upgrading, altering or moving your existing electric or natural gas service or meter we can help. Just complete the following easy steps and we’ll get a job started for your project.

Step 1
Complete an online application for service to start the process. As a part of the application process you’ll want to create or sign-in to your online My Projects account. Then you’ll have 24/7 access to view the status of your project online, provide important updates to your job, and receive email updates from your Avista project coordinator. Or if you prefer to do business over the phone, you’re always welcome to contact us at 1-800-227-9187. Click here for an online application.

Step 2
To ensure your project is ready and compliant with state requirements, review the rules for conversions and relocations. Check the requirements for your state to find out what work Avista will perform and what you as the customer are required to complete.

Once you’ve submitted your application for service, an Avista Customer Project Coordinator (CPC) will contact you within one business day. Your dedicated CPC will answer any questions, keep you updated on progress, and basically make sure your project runs smoothly.




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