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Service to My New Home or Business

We’re here to assist you along every step of the way in your construction project. Just complete the following three easy steps and we’ll get a job started to run electricity and/or natural gas to your new home or business.

Step 1 
View a map of our service territory  to ensure Avista provides the electric and/or natural gas service to your site.

Step 2
Complete an online application for service to start the process. As a part of the application process you’ll want to create or sign-in to your online My Projects account. Then you’ll have 24/7 access to view the status of your project online, provide important updates to your job, and receive email updates from your Avista project coordinator. Or if you prefer to do business over the phone, you’re always welcome to contact us at 1-800-227-9187. Click here for an online application.
Step 3
Make sure your building site is ready. Review the Avista Service Requirements (Blue Book) (PDF) for ditch specifications and meter requirements. This detailed information will walk you through the requirements and standards that must be met when digging a ditch and installing a meter base.

Once you’ve submitted your application for service, an Avista Customer Project Coordinator (CPC) will contact you within one business day. Your dedicated CPC will answer any questions, keep you updated on progress, and basically make sure your project runs smoothly.




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