Sometimes people need a little extra help. We designed our assistance programs to give our customers just that.
In addition to all our other programs, Avista wants our customers to know about the other services that are available for families who qualify.
Eligibility and guidelines
Eligibility and guidelines for assistance programs are determined by federal and state guidelines. To determine program eligibility, you may be required to provide the following:
Please work closely with the agency that is verifying your eligibility to ensure you have everything you need to be prepared for your appointment. Customers are encouraged to contact their local community agency to determine their eligibility.
Customers are also reminded that they should continue to pay their bill until an energy grant has been posted to their account.
View a sample of assistance guidelines by state:
Pay bills, manage energyand more.