Lending a hand
Sometimes people need a little extra help. We designed our assistance programs to give our customers just that. Here are some examples.
- Avista teams with local community action agencies to offer grants for bill assistance, weatherization (such as insulation and air sealing) or heating system improvements to customers who qualify.
- Our CARES program aids customers facing hardships through a variety of ways, like special payment arrangements and access to referral agencies. Project Share, an Avista sponsored program, provides emergency energy assistance for families in our region.
- For those who need it, Avista has complimentary translation services available 24 hours a day.
- With our Senior Energy Outreach, Avista assists seniors on fixed incomes who are dealing with increasing energy costs along with their other living and medical expenses.
In addition to all our other programs, Avista wants our customers to know about the tax credits available for families who qualify.