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Power Outages 

Just in case.

Our level of reliability ranks among the best in the industry. Even still, occasional service interruptions are inevitable.

If your power goes out, call us at (800) 227-9187 to report the problem.

While we’re working on restoration, here’s what you can do:

  • Turn off all the appliances you think were on before the interruption.
  •  Unplug your electronic equipment, including computers.
  •  Leave a light or radio on to let you know when you have service again.
  • Don’t wire an emergency generator into your home electrical system. Backfeed into power lines could injure or kill a lineman working to get electricity restored.
  •  Use your generator only to run specific appliances, and locate it outside so poisonous carbon monoxide fumes don’t enter your home.
  • Lower the thermostat on all your electric heat sources to an absolute minimum. Once your power comes back on, wait a half hour before you return your thermostat to a normal setting. If your furnace doesn’t kick in, call your heating/ventilation/air conditioning dealer.
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