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Meter Testing

Ensuring the accuracy and reliability of the electric and natural gas meters serving our customers is an important responsibility to us. That’s why Avista has meter testing programs in place that meet requirements of the public utility commissions in Washington, Idaho and Oregon. A few facts about our programs are:Electric Meter

Electric meter testing facts  

  • Each meter is tested at the factory by the manufacturer.
  • Avista randomly tests meters from each pallet received by the company before putting the meters into service.
  • Avista randomly tests about 1,800 meters each year that have been in service for at least 10 years.
  • On average, annual random meter tests are 100% accurate.
  • Avista tests customer meters using equipment that is tested every two years by Seattle City Light, which tests their equipment in Washington, D.C. to national industry standards.
  • Electric meters are tested in the field which means you would experience only a momentary power interruption.

Natural gas meter testing facts Natural Gas Meter

  • Each year about 4,000 natural gas meters are randomly selected for testing.
  • In order to conduct the test, natural gas meters must be taken out of service and replaced.
  • If your meter is selected for testing, you will be notified in advance because your natural gas service will be temporary disconnected.
  • After your meter is replaced, an Avista service representative will check and relight your appliances.
  • An adult, 18 years or older, must be present for the service representative to access the home to check and relight appliances.
  • Each meter is tested at the factory by the manufacturer.
  • Avista randomly tests meters from each pallet received by the company before putting the meters into service.
  • Avista’s authorized contractor in Washington to assist with natural gas meter testing is RDI Heating.

To ensure your safety, Avista employees wear photo identification, and authorized contract representatives also have identification.

How to Read Your Meter Learn how to read your meter

How to read your electric or natural gas meter

Your electric and/or natural gas meter is a precise instrument with an outstanding record of accuracy. Before being placed on your home, we calibrate meters to within five tenths of one percent of total accuracy. Understanding and knowing how to read your meter will help you understand your energy usage.

Learn more here

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