Outage Center

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Call 811 before you dig

We are currently undergoing system upgrades. Our online self-service and automated phone system options are unavailable until Monday, Feb. 2, at 7 a.m. You may wait until the system is back online to make a payment without a late fee or penalty.
In case of an electric or gas emergency, please call (800) 227-9187.

If you smell gas, get outside fast.

Avista 101 Series
Watch the Avista 101 Series and learn how things work.
Smell natural gas or need to report an outage?
If you smell or hear a gas leak, call us immediately at (800) 227-9187 from a cell phone or a neighbor's phone.
Try our fuel cost comparison calculator
Try our fuel cost comparison calculator to estimate your annual heating and water heating costs compared to alternative energy sources.
SYSTEM ALERT

Our system is currently down for upgrades until Monday, Feb. 2 at 7 a.m. You can make a payment then without late fee or penalty.

Self-Service Options