Emergencies
To report a power outage or if you smell gas call:
1-800-227-9187
Call Before You Dig phone numbers
Customer Service
E-Mail Us with this form
Phone: 1-800-227-9187
Send Bill Payments to:
Avista Utilities
1411 E. Mission Ave.
Spokane, WA 99252-0001
(Please be sure to write your account number on your check.)
Pay stations are located throughout the community. Find the pay station nearest you.
Send Correspondence to:
Avista Utilities
Customer Service, MSC-34
P.O. Box 3727
Spokane, WA 99220-3727
E-Mail Address: AskAvista@AvistaUtilities.com
Commercial and Industrial Account Executive Contacts
Avista Utilities is happy to provide Account Executives who give guidance in the areas of energy efficiency, project management, account management and more. Find the Account Executive assigned to your business or area of operation. Or contact Ken Boni, Energy Solutions Manager.
Phone: 509-495-8198
E-mail: ken.boni@avistacorp.com
Media Inquiries
Journalists and media professionals can contact our Corporate Communications department at (509) 495-4174.
Avista Corp.
Corporate Communications, MSC-18
P.O. Box 3727
Spokane, WA 99220-3727
Phone: 509-495-8090
Fax: 509-495-8725
24-Hour Media Line: 509-495-4174
Website: http://avistacorp.mediaroom.com/
Economic Development Services
Avista has built strong relationships in the communities we serve and can introduce you to the people, places, resources and incentives you need to make informed strategic decisions about your business. For more information about the services we offer, contact Roger Woodworth.
Phone: 509-495-4138
Email: roger.woodworth@avistacorp.com
Investor Information
Avista Corporation's Investor Relations staff is available to respond to your inquiries regarding the overall operations of the company and other questions you may have.
A copy of the company's financial reports, including Forms 10-K and 10-Q, annual reports and other relevant information will be provided, without charge, upon request. Inquiries should be directed to:
Avista Corp.
Investor Relations
P.O. Box 3727 MSC-29
Spokane, Washington 99220-3727
509-489-0500
Transfer Agent
The Bank of New York
Shareholder Relations, Dept.- 11E
P.O. Box 11258
Church Street Station
New York, NY 10286-1258
1.800.642.7365
Callers outside the U.S.
610.382.7833
(Callers may call collect)
Web Site: http://www.stockbny.com
E-Mail: shareowners@bankofny.com