Do you have a question or need information about your account? We'd like to hear from you. You can reach us by:
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Mail |
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 Residential service:
800-227-9187
7:00 a.m.-7:00 p.m. Monday-Friday
9:00 a.m.-5:00 p.m. Saturday
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 Send correspondence to:
Avista Utilities
Customer Service, MSC-34
PO Box 3727
Spokane, WA 99220-3727 |
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 Business service:
800-936-6629
7:00 a.m.-7:00 p.m. Monday-Friday
9:00 a.m.-5:00 p.m. Saturday
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 Send bill payments to
or stop by the drop box at:
1411 E. Mission Ave.
Spokane, WA 99252-0001.
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Hearing Impaired: Call 711
Translation services: Call 800-227-9187
Report a street light problem: Call 800-227-9187 |
Find the pay station nearest you.
Learn about payment options. |
Email
Contact us by using our contact form or send your question to AskAvista@AvistaUtilities.com. We will get back to you within two business days.
If you have a general inquiry, you might find the answer in our list of frequently asked questions.
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commercial and industrial account executive contacts
Find the Account Executive assigned to your business area of operation.
 View Account Executives
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media inquiries
Journalists and media professionals can contact our Corporate Communications department at 509-495-4174 or visit our media room.
View Media Contacts |
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Economic development services
Avista has built strong relationships in the communities we serve and can introduce you to the people, places, resources and incentives you need to make informed strategic decisions about your business. For more information, contact Roger Woodworth at 509-495-4138 or at roger.woodworth@avistacorp.com. |
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investor information
For investor information, please visit the Investor Section at our corporate website.
View Investor Relations |