Oct 11 , 2012
If increases are approved, your natural gas rates will still be lower than they were at this time last year

If you’re an Avista customer in Idaho, you may have heard that today Avista filed requests to increase your electric and natural gas rates in Idaho. Click here to read the press release we just issued.

New and old power pole in Idaho
This power pole in Hayden, Idaho, has deteriorated
to the point where it needs to be replaced. We have
over 240,000 distribution poles in our electric system.
Based on a 40-year depreciable life, we would need
to replace approximately 6,000 poles every year. 
If our requests are approved and you’re an electric residential customer in Idaho using an average of 930 kilowatt hours per month, you would see an increase of $4.20 per month, or about 14 cents a day, for a revised bill of $82.89. If you’re a natural gas customer using an average of 60 therms per month, you would see an increase of $4.12, or about 14 cents a day, for a revised monthly bill of $56.67. The Idaho Public Utilities Commission has up to seven months to approve our requests, and the increases wouldn’t take effect until sometime next year.

You may be thinking we just heard about a rate decrease, so why an increase? The costs of delivering energy to you safely and reliably continue to rise. We work hard to manage our costs, while making sure you have the reliable energy that you expect, at some of the lowest prices in the Northwest. The good news is we’ve been able to pass savings from lower natural gas prices and power costs through to you with multiple rate decreases, and we hope this will help soften the impact of the rising costs of delivery to your energy bill.

Rates have decreased throughout 2012
Effective Oct. 1, if you are an Idaho customer, you saw decreases in both natural gas and electric rates because of lower natural gas prices and lower power supply costs, after the Idaho Public Utilities Commission approved our rate decrease requests filed in July. Your rates have decreased your natural gas rates twice this year, dropping them by approximately 12 percent overall. In fact, even if today’s rate increase request is approved, your natural gas rates will still be lower than they were at this time last year – and around what they were 10 years ago. Electric rates have remained fairly flat as well when you adjust for inflation.
 
We’re maintaining and upgrading our system for you
Maintaining and upgrading our energy-delivery system is ongoing, and costs more with each passing year. It’s a little like taking care of your home or car. You always have maintenance and operation costs, and sometimes you have to upgrade or update old equipment with new. And that’s expensive. For instance, if you remodel your kitchen, new appliances cost much more than the old ones did when they were purchased.

To serve all of our customers in Idaho, Washington and Oregon, Avista has an extensive system that we have to take care of. To do this, we expect to invest approximately $250 million each year for the next three to five years to continue updating and maintaining our system to serve our customers’ energy needs.

Help is available if you’re struggling with bills
We realize in these difficult economic times it can be a struggle for people to meet their basic needs. We offer services for customers such as comfort level billing, payment arrangements and CARES (Customer Assistance Referral and Evaluation Services) representatives. Our CARES reps are specially-trained employees who provide referrals to area agencies and churches for customers with special needs for help with housing, utilities, medical assistance, and other needs. To learn more, visit www.avistautilities.com.
Published: 10/11/2012  1:00 PM | 0  Comments | 0  Links to this post

Oct 01 , 2012
Avista graphic
 
If you’re an Avista customer in Idaho, we’ve got good news for you just in time for the cooler months of fall and winter. Beginning today and through the winter months, depending on your energy usage, you’ll see lower electric and natural gas rates. That’s because last week the Idaho Public Utilities Commission approved several rate decrease requests we filed in July.

Rates for our natural gas customers in Idaho have decreased twice this year because of lower wholesale prices. Overall, natural gas rates have dropped by almost 12 percent in 2012.

Today’s decreases are mostly because of lower natural gas prices and lower power supply costs. You might remember we reduced natural gas rates for Idaho customers in March by 6 percent. Like then, abundant supplies of natural gas and lower demand have continued to push wholesale natural gas prices downward. That’s good news. Why? Because we pass those savings directly through to you. The cost of purchasing natural gas on the wholesale market is around 40 percent of your bill, so it makes a difference.

The same can be said for electricity. About 60 cents of every dollar you pay for electricity goes towards generating or purchasing the energy itself. So when power supply costs are lower, it means your bill is a little lower. And every little bit adds up.

Starting today, if you use an average of 939 kilowatt-hours per month, you’ll see your electricity bill decrease $1.09 per month to $79.46. If you are a natural gas customer using an average of 60 therms a month, you will see your bill decrease $3.23 to $52.55 per month. 
 
To learn about more ways to save on your energy bill visit www.everylittlebit.com.
 

 
Published: 10/1/2012  4:32 PM | 0  Comments | 0  Links to this post

Sep 25 , 2012
What are public hearings on rates all about?

You may have heard about public hearings for Avista’s current Washington general rate request, which will take place this week in Spokane and Spokane Valley. If you are a Washington customer of Avista, you’ve also received a notice in your bill about the hearings.

These hearings, scheduled by the Washington Utilities and Transportation Commission, are part of the normal general rate case process. Customers can comment on the current request either at the hearings, by mail or online, and we encourage our customers to participate in the process.

The first hearing is scheduled on Sept. 27, from 6-7:30 p.m. in the City of Spokane Council Chambers, 808 W. Spokane Falls Blvd., Spokane. A second hearing is scheduled on Sept. 28, from noon to 1:30 p.m. in the City of Spokane Valley Council Chambers, 11707 E. Sprague Ave., Spokane Valley.

If you can’t make a hearing or prefer to submit your comment in writing, you can do so by writing to: WA UTC / P.O. Box 47250, Olympia, WA, 98504-7250, or comment online at www.utc.wa.gov/comment.

Avista filed a request with the Commission on April 2, 2012, seeking to recover costs for investments in upgrading infrastructure to assure the ongoing delivery of reliable energy, along with rising operating and maintenance expenses. Read more about our request in our April Blog post.

If you’ve also heard about requests we’ve made to decrease rates and you want more information, please read our previous blog posts.

 
Published: 9/25/2012  9:24 AM | 0  Comments | 0  Links to this post

Sep 17 , 2012
So, there's a gas decrease request and a request for an increase and a . . . well, it's confusing at times. Let us explain.
 
 
WA gas rate breakdown.
Question for the day: Have you ever thought about what makes up your natural gas bill?

Other than looking at how much our monthly bill is and maybe how much energy we used the last month, most of us don’t give it a thought.

As an Avista customer, every dollar you pay for natural gas service on average is made up of three different components – the wholesale cost of the natural gas used (41 cents), the cost for transporting that gas from the producer to Avista’s distribution system (13 cents), and the cost for the people, equipment and services needed to deliver that gas to your home (46 cents).

Last Thursday, we asked the Washington Utilities and Transportation Commission (UTC) to allow Avista to decrease natural gas rates for the second time this year by an additional overall 4.4 percent because wholesale natural gas prices continue to decline. You can read more about the request in the news release.

If our request is approved by the UTC, the new lower rates would be effective Nov. 1, making Washington residential natural gas rates over 11 percent lower than at the beginning of this year. This requested decrease is in the wholesale cost of gas (41 cents) and fixed transportation (13 cents) portions of your bill.

If you’re a Washington customer, you may have seen an insert in your August energy bill that provides information on a different Avista rate request called a general rate case.  That request was made last April to increase both electric and natural gas rates. So, why are we asking to decrease and increase natural gas rates at the same time?

The natural gas portion of the general rate case is for the delivery portion (46 cents) of your bill – the people, equipment and services needed to safely and reliably deliver natural gas to you. The request to increase natural gas rates by an overall 5.9 percent is to recover increasing costs to operate and maintain the natural gas system. The UTC has up to 11 months from when the request was made to review and issue a decision.

Rates are complex and can be confusing, so we have a short video that gives more information on the general rate case process. Information on Avista’s general rate case, including upcoming public hearings, is available in the Notice of Request for Rate Increase brochure that was in your August Avista bill. If you missed the insert click this link to check it out.
Published: 9/17/2012  4:02 PM | 0  Comments | 0  Links to this post

Sep 13 , 2012
If approved, new rates would go down 4.4 percent – or 11 percent when combined with March decrease
 
Natural Gas Pricing 101
Natural Gas Pricing 101, Part 1
Natural Gas Pricing 101, Part 2
Natural Gas Pricing 101, Part 3
Post by Debbie Simock

Good news if you’re a natural gas customer in Washington – your rates could go down for the second time this year thanks to lower wholesale natural gas prices.

We filed a request today asking to reduce natural gas rates in Washington by an overall 4.4 percent. That’s in addition to a 6.4 decrease that was effective March 1 of this year. If the Washington Utilities and Transportation Commission approves our latest request, beginning Nov. 1 residential rates would be over 11 percent lower than at the beginning of this year. You can read more about our request and the drivers in today’s news release.

Want to know more?
Check out our special thee-part Avista blog series that helps explain the sometimes confusing nature of natural gas pricing and find out about the three main drivers of your natural gas energy bill – wholesale gas costs, fixed transportation costs, and equipment and people.
Published: 9/13/2012  2:38 PM | 0  Comments | 0  Links to this post

Aug 30 , 2012
Coyote Springs video
 
Post by Brandi Smith

When you think about how your electricity is generated you probably think it comes mainly from hydropower. But did you know that Avista also uses natural gas as a fuel to generate electricity? In fact, it makes up 36% of our company owned electric power plants. Natural gas generation is a dependable source of energy because the fuel can be stored to generate electricity anytime, and it has about half the carbon emissions of other fossil fuels, such as coal.

Avista and Portland General Electric co-own a combined cycle natural gas plant called Coyote Springs, located in Boardman, Oregon. The plant has 2 main generation units, and Avista owns Unit 2.

A combined cycle plant has a gas turbine and a steam unit all in one. These types of units are considered very efficient because they use the waste heat from the gas turbine to create steam, instead of exhausting it back into the atmosphere.

Unlike a simple cycle gas plant, which can be fired up quickly to meet the electricity generation needs of customers, the combined cycle plant at Coyote Springs is considered a “base load” facility because the natural gas generator needs to run consistently in order to provide heat for the steam generator.
Like a car, there are certain maintenance activities that need to take place after a number of years. This year, unit 2 had its first scheduled major maintenance since the unit went in service in 2002.

The project involves overhauling the natural gas and steam generators in unit 2. From start to finish, the project takes approximately six weeks to complete and a great deal of collaboration and teamwork.

The end result of the maintenance is that Unit 2 at Coyote Springs will continue to have the capacity to generate an average of 280 megawatts of power for our customers – that’s enough electricity for just over 210,000 homes.
Published: 8/30/2012  3:06 PM | 0  Comments | 0  Links to this post

Aug 29 , 2012
Requested two-phase Oregon natural gas decrease equals 10.1% for residential customers
 
Natural Gas Pricing 101
Natural Gas Pricing 101, Part 1
Natural Gas Pricing 101, Part 2
Natural Gas Pricing 101, Part 3
Post by Anna Scarlett

We’ve got good news to share about natural gas rates for our 96,000 Oregon customers. Today Avista filed requests with the Public Utility Commission of Oregon for a natural gas rate decrease for Oregon customers in the coming months.

Each year, we propose to adjust rates our customers pay so that customers’ bills reflect our actual costs of purchasing natural gas and generating and purchasing electric power. Today’s requested rate reductions are largely due to lower natural gas wholesale prices, which is good news for our customers.

If you are a customer in Oregon, you have been seeing the benefits of increased natural gas supply and lower prices for some time. If this request is approved, including other rate adjustments proposed by Avista and approved by the commission, you could see your rates decrease to near-2004 levels. If today’s requests are approved by the Commission, you would see two rate decreases: the first beginning Nov. 1, 2012, and the second beginning Jan. 1, 2013.

If the requests are approved and you are a residential customer using an average 47 therms a month, you could expect your bill to decrease by $5.78, or 9.3%, for a revised monthly bill of $56.22 beginning November 1, 2012. You would see an additional decrease of $0.50, beginning Jan. 1, 2013, for a total decrease of $6.28, or an overall decrease of 10.1%, for a revised monthly bill of $55.72. Other customer groups could also expect decreases in a similar range.

Learn more about this Oregon natural gas rate decrease request in news release we just issued.
 
Published: 8/29/2012  1:23 PM | 0  Comments | 0  Links to this post

Aug 16 , 2012
It takes a village to get natural gas delivered to your home safely, reliably and affordably
 

In our previous articles, Natural Gas Pricing 101, Part 1 and Part 2, we explained that more than half of a customer's monthly natural gas bill is the cost of the natural gas we purchase on the wholesale natural gas market and the transportation costs to get that natural gas to our system. The remaining portion of the bill, about 45 percent – or 45 cents of every dollar a customer pays for natural gas – covers our costs of delivering natural gas to a home or business.

 
Click to enlarge
If you’re a Washington natural gas customer, your
rates are at levels similar to those from 2003. (click
on image above and below to enlarge)
Click to enlarge
Did you know our customers are paying less today for natural gas than they were 10 years ago when you adjust for inflation? This is mostly because of the declining prices of natural gas on the wholesale market. As the chart shows, if you’re a Washington natural gas customer, your rates are at levels similar to those from 2003. When adjusted for inflation, natural gas rates in both Idaho and Washington have stayed fairly level over the past 50 years.
 
How do rising delivery costs impact your natural gas bill?
Avista takes the responsibility of maintaining and updating our natural gas delivery system seriously. We have an obligation to serve every customer who requests service and to comply with state and federal requirements. Safety and reliability are paramount to our operations.
 
Just like upgrading or replacing items in your own home, when we replace or upgrade older equipment, the cost of that equipment is many times more expensive than when it was originally installed. Capital investments like these, which are required to ensure the ongoing delivery of natural gas, along with rising operations and maintenance costs, continue to drive the need for increased rates. For instance, we’re working to replace miles of natural gas pipeline that has reached the end of its service life. The six-month, $3 million project in Davenport, Wash. is just one example of our commitment to maintain and upgrade our natural gas pipeline.

We file requests to recover these costs through our general rate cases, like the one we made to the Washington State Utilities and Transportation Commission in April of 2012. State regulators provide Avista the opportunity to earn a fair return, or profit, on the investment our shareholders have made in the facilities used to provide service to customers. The key word there is “fair,” and here’s how it works: When our costs change, Avista files a request with the state regulatory commission for a rate change. The commission scrutinizes every detail of our costs, reviews volumes of data and takes public testimony. Based on its investigation, the commission sets rates it believes serve the public interest – rates that are reasonable and fair for customers, while allowing Avista the opportunity to be a viable, healthy business and earn a fair return for shareholders, and enabling us to continue delivering safe, reliable energy.

In our last article, we mentioned Purchased Gas Adjustment (PGA) filings. PGA filings are usually separate from general rate requests, and there are times when one of our state commissions may be reviewing a PGA request to decrease rates based on wholesale natural gas costs, while at the same time reviewing a general rate request to increase rates based on rising capital costs. Since we serve electric and natural gas customers in three different states it can be confusing for our customers to keep track of rate filings and rate changes. But as a regulated, investor-owned utility, we have to comply with the regulations set by the utility commissions in the three states where we serve customers, and we can’t increase or decrease rates without receiving approval from the commissions.

Here’s the bottom line: while the wholesale price of natural gas has declined over the past few years, the cost of delivering that natural gas continues to rise, and natural gas rates include both of these costs. Avista works hard to manage costs, improve efficiency and productivity, and be smart about how we purchase natural gas. We take pride in maintaining a system that keeps natural gas safe, reliable and as low-cost as possible.

This wraps up our three-part “Natural Gas 101” series. We’d love to hear your comments and questions. Please direct them to Communications Manager, Anna Scarlett. Read our previous articles at the links below.
 
Read the series
Natural Gas Pricing 101, Part 1: Wholesale Prices
Natural Gas Pricing 101, Part 2: Natural gas supply and your bill
Natural Gas Pricing 101, Part 3: Natural gas delivery and your bill
Published: 8/16/2012  2:28 PM | 0  Comments | 0  Links to this post

Aug 08 , 2012
How does Avista pass the costs of natural gas through to you? (Hint: we don’t mark it up!)
 
Click to view full image
Click on the above image to enlarge the breakdown
example of a customer's natural gas bill.
You may have heard some good news Avista shared last week with our Idaho customers. We filed requests with the Idaho Public Utilities Commission to decrease natural gas and electric prices. If the request is approved, this will be the second natural gas price reduction this year in Idaho and natural gas rates will have decreased by more than 14 percent overall in 2012.

If you’re an Avista natural gas customer, you have some of the lowest natural gas rates in the Northwest, and the wholesale natural gas costs in your bill have also dropped significantly in recent years. In fact, through rate decreases proposed by Avista and approved by state regulators, Avista customers have seen the wholesale price of natural gas decrease by almost 50 percent since 2008.

But a 50 percent drop in wholesale prices doesn’t equate to a 50 percent reduction in your natural gas bill, because the rates you pay cover much more than just the wholesale cost of natural gas itself.

In our article last week,”Natural Gas Pricing 101, Part 1: Natural Gas Supply,” we explained how the combined costs of purchasing natural gas on the wholesale market and having it transported to our distribution system for delivery to you is about 55 percent of your natural gas bill – or 55 cents of every dollar you pay for natural gas. We work hard to keep these costs as stable and low as possible.

Click to enlarge
Avista customer's have seen the wholesale price of
natural gas decrease by almost 50 percent since 2008.
Let’s break that 55 percent down even further. The wholesale cost of the natural gas itself is about 38 percent of your natural gas bill. Avista does not make a profit on the cost of natural gas that is purchased to meet customer needs. You pay what we pay. Another 17 percent of your natural gas bill is the costs of transporting the natural gas on pipelines from the source or supply basins to our distribution system for delivery to you. While we also don’t mark up or make a profit on transportation costs, they are fixed, and have not declined like the cost of the gas itself has in recent years.

The remaining portion of your bill, about 45 percent, covers the cost of the equipment and people it takes to safely and reliably deliver natural gas through our distribution system to your home or business. State regulators provide Avista the opportunity to earn a fair return, or profit, on the investment our shareholders have made in the facilities used to provide service to you, and we’ll talk more about that in our next article.

What exactly is a Purchased Gas Adjustment (PGA)?
So how do we pass wholesale natural gas and transportation costs through to you, whether it’s increases or decreases in wholesale prices, or changing transportation costs? We call it a Purchased Gas Cost Adjustment, or PGA.

Our customers love the benefits they get from natural gas, but they don’t want surprises, especially in their energy bills. Imagine if your natural gas prices fluctuated like gasoline prices do. You might see your natural gas rates rise and fall several times in a month.

To keep this from happening, once each year Avista requests an adjustment in the natural gas rates our customers pay, to reflect our actual costs of purchasing natural gas on the wholesale market and transporting it to our system for delivery. These PGA requests to the utility commissions in Washington, Idaho and Oregon are usually made annually in August or September, and the new rates take effect by winter. Additionally, when wholesale prices of natural gas change significantly, we can make requests at other times of the year.
 
When costs are down, it’s good news for our customers, and we want to pass these price decreases on as quickly as we can. So far in 2012, Avista has filed out-of-cycle PGA requests with the utility commissions in Washington and Idaho, as well as our regular annual request in Idaho to reduce natural gas prices. Decreases took effect March 1 for our first requests, and, if approved, a second decrease for Idaho customers will take effect Oct. 1.

In fact, since 2009, Avista has filed 20 PGA requests for our customers; seven in Washington, nine in Idaho and four in Oregon – of those, 14 were to reduce gas prices based on declining wholesale natural gas costs. We expect to file our regular annual PGA requests in Washington and Oregon in the coming months. These changes in natural gas costs and the PGA rate adjustments do not increase or decrease Avista’s earnings and must be approved by state regulatory commissions.

Electric customers benefit
Coyote Springs 2
Coyote Springs 2, pictured above, is a natural gas
fired plant that generates electricity for customers.
The declining cost of natural gas also benefits electric customers through lower overall power supply costs. When it costs Avista less to purchase the natural gas we use to fuel our natural gas-fired generation plants, we can pass those savings onto you as well. In the general rate request we filed in Washington state in April, due in part to declining natural gas prices, we proposed a one-year Energy Recovery Mechanism rebate to reflect the overall decrease in costs to generate electricity for Washington customers. Also, as part of our Idaho requests last week, we proposed a Power Cost Adjustment reduction for our Idaho customers.

So whether you are an electric or natural gas customer of Avista (or both), you’re seeing the benefits of natural gas abundance and low prices, and you have been for some time. But what does it take to deliver natural gas to your home and provide the service to keep it safe and reliable, and how are the costs of the “the pipes and people” it takes to do that reflected in your natural gas rates? We’ll talk more about that in our next article, “Natural Gas Pricing 101, Part 3: Natural Gas Delivery and Your Bill."

Read the series
Natural Gas Pricing 101, Part 1: Wholesale Prices
Natural Gas Pricing 101, Part 2: Natural gas supply and your bill
Natural Gas Pricing 101, Part 3: Natural gas delivery and your bill
Published: 8/8/2012  9:17 AM | 0  Comments | 0  Links to this post

Aug 06 , 2012

811 video
There’s not much better than a summer evening at a baseball game. If catching the Spokane Indians game on Saturday, Aug. 11, is in your plans, make sure to stop by the Avista booth to pick up information and reminders on the importance of requesting a free underground utility locate two days before starting any project – large or small -  that involves digging. Call 811.

Providing information at the baseball game is one way Avista is joining with utilities across the country in promoting 811 awareness on Aug. 11, National 811 Day. Whether you’re a contractor or a do-it-yourself homeowner, knowing where underground utility lines are buried before you dig will help protect you from injury, prevent damages to utilities and service disruptions, and avoid potential fines and repair costs.

But, if you’re looking for cool indoor space, check out the 811 Call before You Dig information ad that is running before the latest blockbuster starts at Regal Cinemas and Village Center Theaters in our Washington and Idaho service area and at Tinseltown Cinemark in Medford, Oregon. The information ad is also part of our ongoing commitment to remind customers and contractors to stay safe and call 811 two days before installing a mailbox, planting a tree, building a deck or any other project that requires digging.

So before stepping on the shovel in your yard or starting up the backhoe, make sure to call 811 or go online at www.call811.com to request a underground utility locate. It’s free, it’s easy and it’s the law.
Published: 8/6/2012  9:35 AM | 0  Comments | 0  Links to this post

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