May 30 , 2013
 
 
Over the past few years, we’ve heard from our customers that they want more information about how we do business in areas like utility operations, environmental stewardship and our community partnerships. Avista’s fifth annual report on our performance – our sustainability responsibility report -- is titled “Shared Value – Shared Success.”
 
Our purpose statement says, “To improve life’s quality with energy – safely, reliably and responsibly.”  Each year, our report provides a comprehensive look at what goes into providing that energy and how often this has additional benefits to the customers and communities we serve. That’s shared value.
 
In this year’s report, we tell many stories of how shared value is created throughout our business. We’ve added some great graphics to help illustrate some of the information, as well as links to videos and other online resources to give readers many different ways to get the most complete story possible.
 
As part of our sustainable business practices, the report is published only online. But a PDF file can be downloaded for your convenience in reading the report or sharing it with others.
 
Shared value is at the heart of what Avista does every day. We hope you’ll take the time to read this year’s report and give us your feedback by email at SharedValue@avistacorp.com. We want to hear from you about how we can continue to build shared value and shared successes.

 
Published: 5/30/2013  9:46 AM | 0  Comments | 0  Links to this post

Mar 27 , 2013
Posted by Debbie Simock
 
Idaho customers provided more rate certainty over the next two years.
 
The Idaho Public Utilities Commission (IPUC) has approved the multi-party settlement agreement in the electric and natural gas rate requests we filed last October. If you’re an Idaho natural gas customer, you’ll see two adjustments to your natural gas rates – April 1 and Oct. 1. Electric customers will see an adjustment on Oct. 1.
 
We’ve agreed not to request an increase in base retail rates that would take effect before Jan. 1, 2015. Other annual adjustments, such as for the cost of wholesale natural gas and purchased power, can still be requested since they are a separate part of your rate and have no impact on earnings. This means you’ll have more certainty in your energy rates for the next two years, so you can better manage your energy costs.
 
The bottom line
 
As a result of the approval, you’ll see two rate changes if you’re an Avista Idaho natural gas customer:
 
- Beginning April 1, if you use an average 60 therms of natural gas a month, you’ll see an increase of $2.82 a month for a revised bill of $55.37.

- Beginning Oct. 1, you’ll see an additional increase of $0.31 for a revised bill of $55.68.

If you’re an electric customer using an average of 930 kilowatt hours a month:

- Beginning Oct. 1, you’ll see an increase of $2.04 for a revised monthly bill of $80.73.

More information on the approval is in this news release.
Published: 3/27/2013  8:03 PM | 0  Comments | 0  Links to this post

Feb 06 , 2013
 
Proposed settlement provides more certainty for customers to manage energy costs over the next two years
 
 
Today we announced a settlement agreement with several parties on the Idaho electric and natural gas general rate requests we filed back in October.  You can read our news release here. The settlement, if approved by the Idaho Public Utilities Commission (IPUC or commission) would mean a two-phase rate increase in electric and natural gas rates. The first would take effect April 1, 2013 and the second on Oct. 1, 2013.
 
As part of the settlement, we’ve agreed not to request additional general rate increases that would take effect before Jan. 1 of 2015. This doesn’t mean we wouldn’t adjust rates based on power supply or wholesale natural gas costs before then (remember, that’s a separate part of your bill). For more information about how we adjust those costs, read our Natural Gas Pricing 101 series or visit our website area About Natural Gas and Power Costs.
 
But what it does mean is that you’ll have more certainty in your energy rates for the next two years, so you can better plan to manage your energy costs. And your energy prices will still be among the lowest in the nation.
 
The bottom line
 
Here’s how the changes, if approved would affect your energy bill.
 
If the commission approves the settlement and you are an Avista electric customer, you would see one general rate increase:

• Beginning Oct. 1, 2013, if you use an average of 930 kilowatt hours a month, you would see an increase of $2.04 per month, for a revised bill of $80.73.

Here’s how the changes, if approved, would affect you as a natural gas customer:

• Beginning April 1, 2013, if you use an average of 60 therms a month, you would see an increase of $2.82 a month, for a revised monthly bill of $55.37.

• Beginning Oct. 1, 2013, if you use an average of 60 therms a month, you would see an additional increase of 31 cents a month, for a revised monthly bill of $55.68.

The settlement and what’s next
 
You may be wondering what a rate case settlement agreement is and how it all works. When Avista files a request to increase rates, it goes through a process much like a legal proceeding. Parties representing various groups including residential, small-business, low-income and electric industrial customers, participate on behalf of their groups.
 
The commission oversees this process, and is charged with setting rates that are fair, just, and reasonable for customers, while allowing Avista the opportunity to earn a fair return on the investment shareholders make so we can continue delivering safe, reliable energy. When we can reach an agreement like this one, it saves time and the cost of a fully litigated rate case. It is ultimately up to the commission to approve the request.
 
In addition to Avista, the parties to the proposed settlement are the Staff of the IPUC, Clearwater Paper Corporation, Idaho Forest Group and The Idaho Conservation League. The IPUC will establish a procedural schedule to gather comments on the proposed settlement from parties to the rate case, as well as customers of Avista, prior to making a decision.  For more information, see the IPUC website.
 
Here is another resource about how energy rates are set that you might find helpful.
Published: 2/6/2013  1:33 PM | 0  Comments | 0  Links to this post

Jan 04 , 2013
Post by Dan Kolbet

Check presentation
Brian Sjothun and Greg McKown from the City of
Medford, accept a $14,732 incentive check from
Avista’s Steve Vincent for energy conservation work
involving R19 roof insulation at a city service center
building. The work is estimated to save 4,209 therms
of natural gas and $4,156.85 annually for the city.
Avista partners with customers in reducing natural gas use through cost effective energy conservation projects by providing cash rebates. The City of Medford continues to be a leader in the public sector in reducing operating expenses and its long term use of energy.

Avista recently presented the city with an incentive check for $14,732 for energy conservation work involving R19 roof insulation at a service center building. The work is estimated to save 4,209 therms of natural gas and $4,156.85 annually for the city.

Unfortunately it is very common for conservation projects in public buildings to not bother with utility cash rebates. However, the city is a standout exception, said Avista Regional Business Manager Steve Vincent. This demonstrates the city’s fiscal prudence with public funds.

“Partnering with Avista also helps the company achieve its own annual energy conservation requirements established by the Oregon Public Utility Commission,” Vincent said.
 
Published: 1/4/2013  10:03 AM | 0  Comments | 0  Links to this post

Nov 01 , 2012

If you’re an Avista natural gas customer in Oregon, your natural gas rates are lower starting today – good news for the coming winter months. That’s because the Public Utility Commission of Oregon (PUC) approved our request to reduce natural gas rates in Oregon by an overall 8.2 percent. See the ad we ran in local newspapers.

Today’s decreases are mostly because of lower natural gas prices. Abundant supplies of natural gas and lower demand have continued to push wholesale natural gas prices downward.

Oregon therm chart
You have been seeing the benefits of increased natural gas supply and lower prices for some time. The costs of purchasing natural gas on the wholesale market and transporting it to our delivery pipelines makes up more than half of your natural gas bill, and these costs fluctuate up and down based on market prices. We do not mark these costs up. We pass them directly through to you through Purchased Gas Cost Adjustments, or PGAs, such as this one.

You will see two separate rate adjustments as a result of this PGA. If you are a residential customer using approximately 47 therms a month, you can expect your bill to decrease by $4.78 for a revised monthly bill of $57.22 beginning today. Other customer groups can also expect decreases in a similar range.

You will see an additional decrease of $0.50, beginning Jan. 1, 2013, for a total decrease of $5.28, and a revised monthly bill of $56.72. This is related to Avista’s purchase of the Klamath Falls Lateral, a 15-mile, 6-inch transmission pipeline that interconnects with Gas Transmission Northwest to transport gas to our customers in Klamath Falls. We expect this purchase to save customers approximately $1 million annually beginning in January 2013.

Did you know, if you’re an Oregon natural gas customer, your rates are at levels similar to those from 2004, and even less when you adjust for inflation?  This is mostly because of the declining prices of natural gas on the wholesale market.

Read more about natural gas pricing in our thee-part Avista blog series that helps explain the three main drivers of your natural gas energy bill – wholesale gas costs, fixed transportation costs, and equipment and people.
Published: 11/1/2012  11:38 AM | 0  Comments | 0  Links to this post

Nov 01 , 2012
New, lower rates start today

If you’re an Avista natural gas customer in Washington, we’ve got good news for you as we head into the colder months of fall and winter. Beginning today and through the rest of the year, depending on your energy usage, you’ll see lower natural gas rates. That’s because last week, the Washington Utilities and Transportation Commission approved our Sept. 13 request to reduce natural gas rates in Washington by an overall 4.4 percent.

Rates for our natural gas customers in Washington and Idaho have decreased twice this year because of lower wholesale prices. Overall, natural gas rates in Washington have dropped by about 11 percent in 2012.

Today’s decreases are mostly because of lower natural gas prices. You might remember we reduced natural gas rates for Washington customers in March by 6.4 percent. Like then, abundant supplies of natural gas and lower demand have continued to push wholesale natural gas prices downward. That’s good news. Why?  Because we pass those savings directly through to you through Purchased Gas Cost Adjustments, or PGAs, such as this one.

The combined costs of purchasing natural gas on the wholesale market and having it transported to our distribution system for delivery to you is about 55 percent of your natural gas bill – or 55 cents of every dollar you pay for natural gas.

With the new rates, if you’re a residential customer in Washington using an average of 68 therms per month, you’ll see a decrease of $2.58 starting today, for a revised monthly bill of $58.18. 

Natural gas work in Spokane Valley
If you’re a commercial customer, you can expect decreases of 5.1 percent for large general service schedule 111, 5.7 percent for extra large general service schedule 121 and 8.0 percent for interruptible sales service schedule 131.

What about rate increases?
Wondering how this decrease is related to news you’ve heard about upcoming rate increases? Recently, Avista announced a settlement with various parties in our general rate case in Washington. The settlement, if approved by the commission, would increase electric rates by 2.0%, and natural gas rates by 3.6% beginning Jan. 1, 2013.  This natural gas rate change in the settlement is related to owning and operating the natural gas system, and is separate from the cost of the natural gas itself.

Even if proposed rate increases are approved and take effect in January, your natural gas rates at the beginning of 2013 will still be well below where they were at the beginning of 2012.

The good news is our customers have been seeing the benefits of increased natural gas supply and lower prices for some time. In fact, Avista pays some of the lowest wholesale natural gas prices among our utility peers in the region. It means our customers continue to have some of the lowest natural gas rates in the country.

Did you know if you’re a Washington natural gas customer, your rates are at levels similar to those from 2003, and even less when you adjust for inflation? This is mostly because of the declining prices of natural gas on the wholesale market. In fact, when adjusted for inflation, natural gas rates in both Idaho and Washington have stayed fairly level over the past 50 years.

Read more about natural gas pricing in our thee-part Avista blog series that helps explain the three main drivers of your natural gas energy bill – wholesale gas costs, fixed transportation costs, and equipment and people.
 

 
 
Published: 11/1/2012  9:39 AM | 0  Comments | 0  Links to this post

Oct 24 , 2012

YMCA Board Vice Chair Deena Manning (left) and Executive
Director Kevin Clark (right) receive the energy efficiency
incentive check from Steve Vincent, Avista’s economic
development manager for Oregon, and his helper, daughter
Amanda.
Swimmers enjoying the YMCA pool in Grants Pass, Oregon, will notice less humidity in the air thanks in part to almost $78,000 the organization received yesterday in energy efficiency incentives from Avista toward the complete cost of the project.

The energy savings from the new high efficiency dehumidification and ventilation system for the pool area is expected to save the YMCA almost $23,000 per year in energy costs because of using less natural gas than the old system. It does that by pulling warm moist air from the pool area making the air drier and returning the heat to the boiler system to warm the pool water.

The result - the YMCA is expected to use almost 26,000 therms a year less with the new system. That’s enough natural gas to provide service to 43 Oregon homes for a year.

Find out how you too can save energy and dollars whether you are a residential or business customer.
 
Published: 10/24/2012  9:32 AM | 0  Comments | 0  Links to this post

Oct 22 , 2012

Settlement provides more certainty for you to manage your energy costs over the next two years

Post by Anna Scarlett

Today we announced a settlement agreement with several parties on the electric and natural gas general rate requests we filed back in April. The settlement, if approved by the Washington Utilities and Transportation Commission (WUTC), would mean a modest two-phase rate increase in electric and natural gas rates. The first would take effect Jan. 1, 2013 and the second on Jan. 1 of 2014.

Better yet, we’ve agreed not to request additional general rate increases that would take effect before Jan. 1 of 2015. This doesn’t mean we wouldn’t adjust rates based on wholesale natural gas costs before then (remember, that’s a separate part of your bill). For more information about how we adjust those costs, read our Natural Gas Pricing 101 series.

But what it does mean is that you’ll have more certainty in your energy rates for the next two years, so you can better plan to manage your energy costs. And your energy prices will still be among the lowest in the nation.

The bottom line

If the commission approves the settlement and you are an Avista electric customer, you would see two separate rate increases:

·      Beginning Jan. 1, 2013, if you use an average of 989 kilowatt hours a month, you would see an increase of $1.20 per month, which equates to about 4 cents a day, for a revised bill of $78.69.

·      Beginning Jan. 1, 2014, if you use an average of 989 kilowatt hours a month, you would see an additional increase of $1.60 per month, or about 5 cents a day, for a revised bill of $80.29.

Here’s how the changes, if approved, would affect you as a natural gas customer:

·      Beginning Jan. 1, 2013, the first 70 therms of your bill would actually cost a little less. This means an average monthly bill for 68 therms would decrease by about 38 cents to $60.37. For every therm you use over 70, you would see an increase of about 10 cents per month. So, if your usage is less than 70 therms a month, through energy efficiency efforts, for example, you will really see the benefit of this change.

·      Beginning Jan. 1, 2014, if you use an average of 68 therms a month, you would see an increase of 57 cents a month, or about 2 cents a day, for a revised monthly bill of $60.94.

The settlement and what’s next

You may be wondering what a rate case settlement agreement is and how it all works. When Avista files a request to increase rates, it goes through a process much like a legal proceeding. Parties representing various groups including residential, small-business, low-income, and natural gas industrial customers, take part and submit testimony and proposals on behalf of their groups.

The commission oversees this process, and is charged with setting rates that are fair, just, and reasonable for customers, while allowing Avista the opportunity to earn a fair return on the investment shareholders make so we can continue delivering safe, reliable energy. When we can reach an agreement like this one, it saves time and the cost of a fully litigated rate case. It is ultimately up to the commission to approve the request.

In addition to Avista, the parties to the proposed settlement are the Staff of the WUTC, Northwest Industrial Gas Users, Industrial Customers of Northwest Utilities and The Energy Project, a low-income customer advocacy group. The Public Counsel Section of the Washington Office of the Attorney General and the Northwest Energy Coalition did not join in the Settlement Agreement. The WUTC sets the schedule for next steps, which include hearing testimony from the parties. For more information, see the WUTC website.

Here are a couple of other resources about how energy rates are set that you might find helpful.

WUTC video: What’s Up (and Down) with Energy Rates?

Avista Rates and Pricing: What’s Driving the Cost of Energy?

Published: 10/22/2012  8:05 AM | 0  Comments | 0  Links to this post

Oct 11 , 2012
If increases are approved, your natural gas rates will still be lower than they were at this time last year

If you’re an Avista customer in Idaho, you may have heard that today Avista filed requests to increase your electric and natural gas rates in Idaho. Click here to read the press release we just issued.

New and old power pole in Idaho
This power pole in Hayden, Idaho, has deteriorated
to the point where it needs to be replaced. We have
over 240,000 distribution poles in our electric system.
Based on a 40-year depreciable life, we would need
to replace approximately 6,000 poles every year. 
If our requests are approved and you’re an electric residential customer in Idaho using an average of 930 kilowatt hours per month, you would see an increase of $4.20 per month, or about 14 cents a day, for a revised bill of $82.89. If you’re a natural gas customer using an average of 60 therms per month, you would see an increase of $4.12, or about 14 cents a day, for a revised monthly bill of $56.67. The Idaho Public Utilities Commission has up to seven months to approve our requests, and the increases wouldn’t take effect until sometime next year.

You may be thinking we just heard about a rate decrease, so why an increase? The costs of delivering energy to you safely and reliably continue to rise. We work hard to manage our costs, while making sure you have the reliable energy that you expect, at some of the lowest prices in the Northwest. The good news is we’ve been able to pass savings from lower natural gas prices and power costs through to you with multiple rate decreases, and we hope this will help soften the impact of the rising costs of delivery to your energy bill.

Rates have decreased throughout 2012
Effective Oct. 1, if you are an Idaho customer, you saw decreases in both natural gas and electric rates because of lower natural gas prices and lower power supply costs, after the Idaho Public Utilities Commission approved our rate decrease requests filed in July. Your rates have decreased your natural gas rates twice this year, dropping them by approximately 12 percent overall. In fact, even if today’s rate increase request is approved, your natural gas rates will still be lower than they were at this time last year – and around what they were 10 years ago. Electric rates have remained fairly flat as well when you adjust for inflation.
 
We’re maintaining and upgrading our system for you
Maintaining and upgrading our energy-delivery system is ongoing, and costs more with each passing year. It’s a little like taking care of your home or car. You always have maintenance and operation costs, and sometimes you have to upgrade or update old equipment with new. And that’s expensive. For instance, if you remodel your kitchen, new appliances cost much more than the old ones did when they were purchased.

To serve all of our customers in Idaho, Washington and Oregon, Avista has an extensive system that we have to take care of. To do this, we expect to invest approximately $250 million each year for the next three to five years to continue updating and maintaining our system to serve our customers’ energy needs.

Help is available if you’re struggling with bills
We realize in these difficult economic times it can be a struggle for people to meet their basic needs. We offer services for customers such as comfort level billing, payment arrangements and CARES (Customer Assistance Referral and Evaluation Services) representatives. Our CARES reps are specially-trained employees who provide referrals to area agencies and churches for customers with special needs for help with housing, utilities, medical assistance, and other needs. To learn more, visit www.avistautilities.com.
Published: 10/11/2012  1:00 PM | 0  Comments | 0  Links to this post

Oct 01 , 2012
Avista graphic
 
If you’re an Avista customer in Idaho, we’ve got good news for you just in time for the cooler months of fall and winter. Beginning today and through the winter months, depending on your energy usage, you’ll see lower electric and natural gas rates. That’s because last week the Idaho Public Utilities Commission approved several rate decrease requests we filed in July.

Rates for our natural gas customers in Idaho have decreased twice this year because of lower wholesale prices. Overall, natural gas rates have dropped by almost 12 percent in 2012.

Today’s decreases are mostly because of lower natural gas prices and lower power supply costs. You might remember we reduced natural gas rates for Idaho customers in March by 6 percent. Like then, abundant supplies of natural gas and lower demand have continued to push wholesale natural gas prices downward. That’s good news. Why? Because we pass those savings directly through to you. The cost of purchasing natural gas on the wholesale market is around 40 percent of your bill, so it makes a difference.

The same can be said for electricity. About 60 cents of every dollar you pay for electricity goes towards generating or purchasing the energy itself. So when power supply costs are lower, it means your bill is a little lower. And every little bit adds up.

Starting today, if you use an average of 939 kilowatt-hours per month, you’ll see your electricity bill decrease $1.09 per month to $79.46. If you are a natural gas customer using an average of 60 therms a month, you will see your bill decrease $3.23 to $52.55 per month. 
 
To learn about more ways to save on your energy bill visit www.everylittlebit.com.
 

 
Published: 10/1/2012  4:32 PM | 0  Comments | 0  Links to this post

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