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Oct 09 , 2012
Area residents will learn about energy efficiency, managing their home energy bills and more at the free Avista Energy Fair 2012. It will be held in Coeur d’Alene on Wednesday, October 10 from 3 p.m. until 6 p.m. at the Harding Family Center, 411 North 15th Street.
Avista employees and community service providers will be on hand to answer questions about the following:
-Energy Efficiency – See low-cost and no-cost efficiency demonstrations for solutions like rope caulking, door sweeps and window plastic. Free samples will be handed out.
-Bill Assistance – Avista customer service representatives can answer billing questions, provide information about payment options and refer to energy assistance programs. You can also learn how to use Avista's free online Bill Analyzer.
-Community Assistance – Avista and community service providers will be on hand to answer questions about energy assistance, weatherization and other topics.
-Kids Meet Wattson – Stop by and see Wattson the Energy Watchdog! Kids activities include crafts, dancing and interactive games.
Parking is free and there will be complimentary food and beverages, door prizes and activities for the kids at most locations. Avista will make every effort to provide reasonable accommodations that are requested for individuals with disabilities. Please contact the Community Development Consumer Affairs Office at (509) 495-8024 or email lisa.lee@avistacorp.com if accommodations are needed.
Sep 10 , 2012
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The Avista Energy Fair will be in Lewiston, Idaho tomorrow at the Lewiston Community Center from 3 p.m. – 6 p.m. Hope to see you there. |
The Avista Energy Fair will be in Lewiston, Idaho tomorrow at the Lewiston Community Center from 3 p.m. – 6 p.m. It will offer demonstrations of ways to keep homes warm and safe for the winter ahead. Fair attendees can speak with Avista staff and learn first-hand about low-cost and no-cost energy efficiency tips. They’ll see how to install window draft stoppers like rope caulk, window plastic and v-seal. Free samples of these and other materials to help people maximize energy efficiency in their homes will be given out at the fair.
In addition, Avista employees will have information about billing assistance and payment options. Avista community partners will also be on hand to offer helpful information about other community resources.
Each year our customers ask for help in managing their energy use and costs during the winter. It’s never too early in the year for us to offer a broad range of ideas and demonstrations that will help residents keep the warm air inside and the cold air outside their homes. This event provides a great way for customers to conveniently access Avista’s many services. Information about payment options, energy assistance and energy efficiency will be especially helpful to those struggling to pay their bills.
Energy Fair Details Tuesday, September 11 3 p.m. – 6 p.m. Lewiston Community Center 1424 Main St., Lewiston, ID
Price = Free
Aug 28 , 2012
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Avista was truly “Human Powered” last week thanks to more than 120 employees who generously volunteered their time for the Salvation Army Backpack for Kids giveaway or helped us organize, set up and staff the Avista Energy Fair 2012 at the event. In the lead-up to the big day, employees donated more than $1,700, which was matched by a $500 contribution from Avista. Three bins of school supplies were also donated by our generous co-workers in Spokane.
The event began at 8 a.m. with a line that stretched around a city block. When the last backpack was given out at 6:30 p.m., more than 1,500 families had received a total of 3,614 backpacks, many of which were proudly worn by their new owners. For the 137 kids who were placed on a waiting list when the backpacks ran out, their wait for school supplies won’t last long. Avista has donated an additional $2,000 to the Salvation Army to purchase the packs and the learning tools that go inside.
The day and what it meant to our employees is best summed up in their own words:
“What an important service to the families and children who so desperately need support – and the joy that it brought the children to have a new, beautiful backpack of their very own! We were so grateful to be able to share the opportunity for our employees to volunteer and see firsthand the important work that you (Salvation Army) do in our community for the same families who are also our customers.” -Anne Marie Axworthy, Director of Consumer Affairs
“Having only been employed with Avista for about two months, it hasn’t taken long to find out that Avista truly lives out its commitment to give back to the communities it serves. This commitment was displayed early in the process through communication at both the corporate and departmental levels encouraging employees to participate, and by providing the work schedule flexibility to allow me to be able to volunteer. However, what really cemented Avista’s commitment for me, was when I did a double take when I realized Scott Morris was driving the shuttle van I was riding to the event. It was amazing to me the number of parents that expressed their gratitude for our participation in helping to get their children something as simple as a backpack for school.” -Bob Brandkamp, Risk Management Analyst
“It’s eye-opening anytime I do community service with low income people. I registered people as they came in, and I had to ask what their monthly income was. The answers were astounding, how little people live on in our community. These are people with kids my kids’ ages. I feel fortunate to be in the position I'm in. It’s great that Avista partners with organizations like the Salvation Army. -Lamont Miles, Design Integration Manager
“It was very nice for Avista to put the opportunity out there for us to volunteer. It’s hard for my wife and I to know where to volunteer and this gave us a way to help in the community.” -Brian Hosig, Residential Meterman
“I saw a lot of people with pride and dignity; people who appreciated what was given to them. They were surprised we had an Avista goody bag. I'm glad I did it. It meant a lot to me.” -Roxanne Williams, Energy Efficiency Program Rep.
“I volunteered with my son, Patrick. I thought it was good for him to see the need out there. He's pretty sheltered with dinner at home every night and the school supplies we purchase for him. It was good for him to see the other side of the coin -- how much need there is. It was startling to see what some people are surviving on every month with several children. It’s Important to go to school that first day and start off on the right foot. How devastating it would be for kids to go to school without school supplies.” -Debbie Deubel, Construction Standards Technician
And finally from Capt. Kyle Smith, Spokane Corps Officer, The Salvation Army Spokane Regional Services:
“Having such a wonderful group of volunteers from Avista was extremely helpful. Your employees’ big smiles and willingness to jump in wherever needed made the difference. One of my favorite words is "synergy." Yesterday I think we experienced synergy in action. We all achieved far more working together than we could have done apart. Thanks again for being good neighbors.”
Aug 20 , 2012
The cold weather is coming - attend an Energy Fair and be ready
The Avista Energy Fair 2012 is coming to locations in the Inland Northwest. It will offer demonstrations of ways to keep homes warm and safe for the winter ahead. Fair attendees can speak with Avista staff and learn first-hand about low-cost and no-cost energy efficiency tips. They’ll see how to install window draft stoppers like rope caulk, window plastic and v-seal. Free samples of these and other materials to help people maximize energy efficiency in their homes will be given out at the fair.
In addition, Avista employees will have information about billing assistance and payment options. Avista community partners will also be on hand to offer helpful information about other community resources.
For the kids, and the kids at heart, Wattson, Avista’s Energy Watchdog, will be on hand to share his message of energy efficiency and safety.
Each year our customers ask for help in managing their energy use and costs during the winter. It’s never too early in the year for us to offer a broad range of ideas and demonstrations that will help residents keep the warm air inside and the cold air outside their homes. This event provides a great way for customers to conveniently access Avista’s many services. Information about payment options, energy assistance and energy efficiency will be especially helpful to those struggling to pay their bills.
Please join us.
• August 23, 8 a.m. – 8 p.m. – Salvation Army, 222 E. Indiana Ave. Spokane, WA
• September 11, 3 p.m. – 6 p.m. – Lewiston Community Center, 1424 Main St., Lewiston, ID
• October 10, 3 p.m. – 6 p.m. – Harding Family Center, 411 N. 15th St., Coeur d’Alene, ID
• November 8, 3 p.m. – 6 p.m. – East Central Community Center, 500 S. Stone St., Spokane, WA
Jul 30 , 2012
For this year’s Settler’s Days Parade in Deer Park, Wash., Avista dressed up one of our electric line trucks with a patriotic theme to cruise the route. Our employees volunteer their time to participate in community events like this to share information about energy efficiency and safety. We love the communities we serve. Thanks for having us, Deer Park!
In the picture above you can see Deer Park Operations Manager Frank Binder; Journeyman Lineman Pat St. Amand, his wife Coleen and their two daughters Bridget and Margaret; Community Investment and Foundation Manager Kristi Meyer; and of course, Edison and our Energy Watchdog, Wattson.
Jul 30 , 2012
Don’t wait to sign up for Avista’s in-home energy audit if you’ve been thinking about having your home checked out for as low at $49. The deadline for registering is midnight August 3 for residents in the City of Spokane and unincorporated areas of Spokane County. After that date, federal funding will end for the two-year pilot program that provides specific recommendations to help Spokane County homeowners make informed decisions about actions they can take to help save energy.
The pilot program is a partnership with Avista, Spokane County and the cities of Spokane and Spokane Valley. The three local governments support the audit program with Energy Efficiency and Conservation Block Grant funds each received in 2010 from the US Department of Energy. Avista manages the in-home energy audit program and has matched funding from its program partners to help reduce the cost of the audit for Avista customers and as part of the company’s long-standing commitment to energy efficiency. Available funding for residents in the city of Spokane Valley has already been exhausted.
During the audit, certified auditors conduct a physical inspection of a home and its major appliances. The auditors also perform a series of diagnostic tests to uncover areas of heat loss or gain. Windows, doors, insulation, furnace, ducts and vents are checked as part of the comprehensive audit. Results and recommendations are provided in a written follow-up report. Homeowners also receive an energy efficiency kit with weatherization items, CFL bulbs and low-flow showerheads.
So, don’t let time run out on you for this great deal.
Jul 02 , 2012
Natural gas rates were lowered 6.4% in Wash., 6% in Idaho in March
But lower wholesale natural gas costs have added challenges to offering energy efficiency rebates and incentives to our customers in Washington and Idaho, making the programs no longer cost effective. It costs more to provide natural gas energy efficiency rebates and incentives than it costs for the natural gas that customers use.
That’s why Avista has requested to suspend the natural gas programs in Washington and Idaho effective September 1. If the utility commissions in the two states approve the requests, customers would still have time to get their rebate and incentive forms to Avista.
Jun 01 , 2012

Customers continue benefiting from rebate and incentive programs to reduce energy use
Post by Anna Scarlett
Avista customers in Washington could see a decrease in their electric and natural gas rates beginning Aug. 1, if the Washington Utilities and Transportation Commission approves the company’s request to reduce surcharges that fund the company’s electric and natural gas energy efficiency programs.
The decreases are being requested to balance the amount of funding required for Avista to operate its energy efficiency programs, including the rebates and incentives paid to participating customers for installing energy saving measures. The requests are a part of Avista’s annual report to Washington regulators regarding the funding of the company’s energy efficiency programs.
If Avista’s requests are approved, electric customers in Washington would see an overall 1.9 percent decrease, or $1.47 a month for residential customers using an average of 989 kilowatt hours. Natural gas customers in Washington would see an overall 1.3 percent decrease, or a 79-cent per month reduction for residential customers using 68 therms. These tariff adjustments have no impact on company earnings.
Last year customers in Avista’s three-state service area received more than 43,000 rebates and incentives totaling almost $16 million. The energy savings are enough to power more than 5,300 Inland Northwest homes for a year and serve 2,300 homes with natural gas for a year, or almost 64,000 megawatt hours and 1.7 million therms of natural gas.
Of the rebates paid in 2011, more than 28,000 were to Washington customers totaling $11.4 million, more than 12,000 rebates to Idaho customers totaling $3.7 million, and Oregon customers received 2,300 rebates totaling $1.2 million. The most popular energy and cost-saving measures for residential customers included purchasing Energy Star ® appliances, installing high efficiency natural gas furnaces, and upgrading insulation. The average residential rebate for single family homes was $105.
Approximately $1.7 million was provided for weatherization for qualifying low-income customers in Washington and $595,000 for Idaho customers. An additional $40,000 was provided for conservation education for Idaho customers.
Information on energy efficiency rebates and incentives Avista offers for residential, commercial and low-income customers is available at www.everylittlebit.com, along with other energy-saving information.
Related reading:
Jun 01 , 2012

Receiving a rebate from Avista for the energy efficiency improvements you’ve made around your home just got a lot easier – no envelop, no stamps, no hassle.
Now you can submit your rebate information online at www.avistautilities.com/resrebates, scan in your receipts and hit send. It’s faster so you receive your rebate sooner which everyone likes. If you’re thinking about improvements to your home, you can also find out more about the Avista energy efficiency rebates for which you may qualify at www.avistautilities.com/resrebates.
In 2011 Avista customers received over 43,000 rebates and incentives totaling almost $16 million for energy efficiency improvements made to their homes and businesses. The energy savings are enough to power over 5,300 Inland Northwest homes for a year and serve 2,300 homes with natural gas for a year. The most popular energy and cost-savings measures for residential customers were purchasing Energy Star® appliances, installing high efficiency natural gas furnaces and upgrading insulation.
Check those energy efficiency projects off your to-do list and start saving time, money and energy.
May 30 , 2012
Over the past few years, we’ve heard from our customers and employees that they want more information on how we do business in areas like utility operations, environmental stewardship and our community impact. We’re glad you asked! That information and more is available in our fourth annual report on our performance, “Together We Will Build Shared Value,” now online at avistautilities.com.
Our primary mission is to provide the energy you need for your life. The back story is all about what goes into providing that energy and how often this has additional benefits to the customers and communities we serve. That’s shared value. In this year’s report, we tell many stories of how shared value is created throughout our business. For example, in the Utility Operations section we talk about how Avista must meet state-mandated energy savings targets. As part of our sustainable business practices, the report is published online only. We’ve made PDF files available of the entire report and four of its sections for your convenience in sharing the report with others. Shared value is at the heart of what Avista does every day. We hope you’ll take the time to read this year’s report and give us your feedback. We want to hear from you about how – together – we can continue to build shared value.
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