We want customers to be aware of a telephone scam making its way across the country.
The Washington Utilities and Transportation Commission (UTC) today warned utility consumers of a growing telephone scam.
The scam involves telephone callers claiming to be from a utility company and then employing a variety of techniques to defraud customers.
Some threaten customers with disconnecting electric service to their home or business if they don’t make a payment immediately. The scam artist instructs them to send money via prepaid card or online payment service, such as PayPal or GreenDot, before their power is shut off. The scammer’s caller-ID is falsified so it appears to originate from the utility company, a practice known as “spoofing.”
If you receive a call like this, please hang up immediately and call us at 1-800-227-9187 to let us know. You are also advised to call your local law enforcement agency to report it.
Consumers are also urged to report suspicious calls to both the UTC at 1-888-333-WUTC (9882).