We’re lucky to live in an area that experiences very few power outages related to storms. But, that doesn’t mean we’re immune to the treachery of old man winter. A heavy build-up of ice and snow on power lines can cause wires to snap and utility poles to topple. Falling trees and tree limbs covered in ice can bring down power lines, cause outages, and threaten property, even lives.
While it is never our intent for you to experience a lengthy outage, being prepared and knowing what to do during an extended power outage is essential. Rest assured that our crews work diligently to restore power as quickly and safely as possible. Here are six must-know tips on how to prepare for a winter power outage:
1. Keep the following emergency supplies on hand: flashlights with fresh batteries, a battery operated radio, matches, candles, first-aid kit, a manual can opener, water and nonperishable food.
2. Have a cell phone or land-line telephone. Cordless phones will not work without electricity. Program Avista’s customer service number into your phone (1-800-227-9187). You can report and track the status of an outage online at www.avistautilities.com
3. Find out ahead of time how to manually open and close any electric garage doors, security doors or gates.
4. Identify the most insulated room in your home in advance; that's where you and your family can gather if you need to stay warm.
5. Protect sensitive equipment such as computers, DVD players and televisions by installing surge protectors or other power protection devices. This measure can prevent a sudden surge of electricity from damaging your equipment.
6. Make sure your smoke alarms and CO2 detectors have fresh batteries.
During an outage, you’ll want to be prepared as well. Be sure to:
• Turn off electric appliances as well as lights that were in use when the power went off. This will help prevent power surges when the electricity is restored.
• Avoid heating your home or cooking indoors with an outdoor grill or other items not intended for indoor use. They can create deadly fumes if used inside.
• To keep pipes from freezing, wrap them in insulation or layers of newspapers, covering the newspapers with plastic to keep out moisture. Let faucets drip a little to avoid freezing.
• Keep your refrigerator and freezer doors closed as much as possible to prevent food spoilage.
• Leave one light switch on so you know when your electricity has been restored.
• Assist family members or neighbors who may be vulnerable if exposed to low temperatures for extended periods.
• Once your power is back online, turn on your front porch light. This can help Avista crews working in a neighborhood know which homes have power.
When outside, treat all downed and hanging lines as if they are active electric lines: Stay away, warn others to stay away, and immediately contact Avista at 1-800-227-9187. If traffic lights are out of service, treat the intersection like a four-way stop.
For more safety tips visit us online.
for a printable list to store in a handy location at your home or on your mobile device.