Avista Utilities website reaches 1 million visitors   

Tags: Avista Utilities

Post by Scott Steele
In 2011 more customers came to Avista’s website than any other time in history. From Jan. 1 to Dec. 31, 2011 there were 1,042,123 visitors to www.Avistautilities.com.

The addition of the mobile website in March may have played a part in this milestone as nearly 80,000 of these visitors arrived via their smart phone.

Hitting this mark shouldn’t come as a surprise as Avista Utilities’ website has been ranked the best (2009) and the second best (2011) utility website in North America by E Source in recent studies. Customers can easily view and pay their bill on the site as well as get account information, sign up for services such as eBill, have a discussion on the blog and view information on rebates and energy efficiency.

Customer awareness of www.Avistautilities.com comes from many places. The website address is on Avista line trucks and is included in nearly all customer communication such as advertising, press releases, and customer service conversations.

Thanks for stopping by.
Posted by  System Account  on  1/13/2012
0  Comments  | 0  Links to this post | Bookmark this post with:          


Add a Comment

We encourage comments on this blog, but this is a family friendly conversation, so please check out our discussion guidelines so we’re all on the same page. By submitting a comment, you agree to these terms and our Privacy Policy.  

Customers must have a My Account and be logged in to comment.
Login to My Account | Create My Account


We're hopeful that this space will encourage thought provoking and informative community discussions about issues related to our products and services. Currently you must be an Avista customer to participate in the conversation, but stay tuned. In the coming weeks we'll also provide an opportunity for non-customers to participate in this forum.