Popular billing program dates back to Eisenhower administration   

Tags: Avista Utilities, Energy Assistance, Weather

WWP's The Illuminator
The Illuminator was Washington Water Power's
monthly employee publication from the 1920s to the
Comfort Level Billing helps smooth
the ups and downs of your monthly bill
Post by Dan Kolbet

Next week Avista will publish print advertisements in local newspapers and run radio spots reminding customers about our billing assistance options. This time of year is often tough on budgets due to our cold winters. This winter (especially when compared to the previous one) has been rather chilly so the timing couldn’t be better.

A co-worker reminded me yesterday about the history behind our Comfort Level Billing program that allows customers to smooth out the ups and downs of a monthly bill into one similar payment every month. The company – then Washington Water Power – started the program in 1957 as a budget billing system.

Click to read 1957 article
Click above to read the introduction of
Comfort Level Billing from 1957.
Yep, that was 54 years ago when Dwight Eisenhower was in the White House and the company only offered electric service. So if you’re not signed up, it’s not like you haven’t had any time to do it.

Check out this article “Billing System Devised to Ease Customer Payment,” which originally ran in the Washington Water Power employee newsletter, The Illuminator. The program was in its infancy, so a couple of the details have changed since then, but the basic program is the same.
Learn more about other billing assistance options here.
Posted by  System Account  on  1/5/2011
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