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Online Payment by Bank

Many banks offer online bill payment service free of charge to account holders. Here’s what you need to know to get your Bill Pay service set up.


When setting up Bill Pay with your bank, you will be asked to provide the bill mailing address for Avista Utilities. Enter the following information:

Avista Utilities
1411 E. Mission Ave
Spokane, WA 99252-0001

Account Number

Enter the account number for the current active account you want to pay. The number can be up to 9 digits.

If you move, you will receive a new account number. Please remember to update your bank’s Bill Pay service with your new Avista account number.

Can’t find your account number? Give us a call at 1-800-227-9187 for assistance.

My Account is currently unavailable from 10/26/2014 12:00:00 AM to 10/26/2014 8:00:00 AM while we perform maintenance on the system.
Self-Service Options
Are you protected against carbon monoxide? Are you protected against carbon monoxide?