Avista is asking our 42 North Idaho customers who participated in our energy load management pilot program from 2007 to 2009 who received a thermostat from us to please remove the batteries from the thermostat. Do not replace with new batteries. More information (PDF) and Frequently Asked Questions (PDF).
Since we do it every day, we're always aware of the potential dangers that come with working around natural gas and electricity.
But you may have questions—and we're here to help. To learn about underground lines, where to call before you dig, electrical safety, what to do if you smell gas, safety around power lines, how to be safe around hydroelectric dams, and keeping your home and business safe from fire, visit these links.
To report a power outage or if a street light is out in your neighborhood, please call us at 1-800-227-9187 to let us know about it.
Electric Safety Tips
The more you know about how electricity works, the safer we'll all be. So we've pulled together some common sense tips to help you avoid accidents.
Find out more here
Natural Gas Safety
It's hard to beat natural gas for clean-burning warmth and efficiency. But it's a good idea to become familiar with a few basic precautions.
Pay bills, manage energyand more.